Airlines and GoAir. All this was due to well planned service model and its efficient operations by its staff. SpiceJet has passenger service as well as cargo services on the same flight. It connects major cities in India including all Tier 1 cities and major tier 2 cities. It also has a few international flights. Cargo transportation accounts to major revenue creation but the brand name has been created due to its passenger transportation service model. SpiceJet has around 2500 employees on its roll
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INTRODUCTION Service tax is a tax on Services. Service tax is not a tax on profession / trade but it is a tax on the service provided in exercise of the profession / trade. It is leviable only if there is provision of service. SALE V/S SERVICE Service is different from sale. The fact that some goods have been used in the course of providing service’ doesn’t make that transaction a sale. The nature of the transaction depends on the intention of the parties. If the parties intended to enter into
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IMSM-R Department of Economics Balasubrahmanyam Annam Narasimha rao Yallapragada Understanding Customer Attitudes towards TECHNOLOGY-BASED SELF-SERVICE A case study on ATMs Masters Thesis Masters in Service Management Research Date/Term: Supervisor: 2006/ Spring Lars Haglund‚ Pro-Vice Chancellor Karlstads universitet 651 88 Karlstad Tfn 054-700 10 00 Fax 054-700 14 60 Information@kau.se www.kau.se ACKNOWLEDGEMENT Over the past years we’ve been inspired and encouraged
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analyse the Service Provider named‚ StarHub and its success towards providing good service and being popular among the Singapore Consumers. To identify the factors that contributed to the success of StarHub using swot analysis. Background StarHub Limited is telecommunication Service Company and is Singapore’s fully-integrated info communication Company. StarHub Limited also provides other communication services like Mobile Network Services‚ Digital Cable Services‚ and Internet service for both consumer
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EXECUTIVE SUMMARY Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales‚ because consumers might take their business to a competitor. Good customer service involves developing bonds with customers‚ hopefully leading to long term relationships. It
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Introduction to Services Marketing In general‚ goods can be defined as objects‚ devices‚ or things‚ whereas products refer to both goods and services. A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Service is the sum of all encounters between a customer and a service provider
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the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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2 Train future CEO’s in the finance department This is a case assignment on if future Chief Executive Officers should be trained in the finance department. The most important role in the management of an organization is the Chief Executive Officer because they are primarily responsible to carry out the strategic plans and policies as established by the board of directors. CEO’s are a leader‚ visionary (information bearer)‚ decision maker‚ manager and a board developer. That is a lot of responsibility
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25 March 2013 New Jersey Department of Environmental Protection New Jersey Department of Environmental Protection was born on April 22‚ 1970‚ on America ’s first official "Earth Day". New Jersey became the third state in the country to consolidate past programs into a unified major agency and administer an aggressive environmental protection and conservation efforts. The core mission of the Department of Environmental Protection is the protection of the air‚ waters‚ land‚ and natural and historic
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Bachelor of Science in Industrial Engineering under the subject INEN 3033 Field Trips and Seminars. I fully agree to waive any responsibility on the part of the Polytechnic University of the Philippines – Industrial Engineering Department‚ and/or on the representatives in case of any untoward incident that may happen to my son/daughter on the duration of the field trips and seminars. I recognize that the effectivity of this agreement shall commence at the time I affix my signature
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