I. THE MAIN HAIRDRESSING SERVICES OFFERED IN SALON 1. CUTTING- cutting hair either to restyle and create a new look or trim off the ends. 1. CUTTING- cutting hair either to restyle and create a new look or trim off the ends. a) Basic cutting techniques Club cutting- cutting hair held in the fingers‚ the hair is held taut between the index and the middle finger and cut in a straight line. Scissor-over-comb-
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1.Conference calls Conference calls make it possible to speak to multiple people simultaneously. This is extremely useful when the people required to be involved in the call are based all around the country. 2. Call back Call waiting is extremely
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It was clear to us that there were far too many clients in the waiting room and not enough staff. Secondly when we were asked to go through to the appointment room I was spoken to in a friendly manner‚ however my service user was ignored by your receptionist despite my service user attempting to make conversation. I found this to be rude and very upsetting. The treatment was rushed by your apprentice and my service user was yet again ignored and smirked at. Half way through the treatment my service
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driving on a race track thru very narrow streets. Where ever there was open space either a car or a moped moved to quickly fill the gap. Then upon arriving at our hotel‚ the Hotel receptionist was on the phone and she was having a very animated argument. When it was our turn‚ I asked if everything was ok‚ the receptionist smiled and said “of course‚ and told me that in Naples people can be very energetic when speaking with their colleagues”. Shortly after i arrived‚ I was pretty sure that I was going
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Trinidad and Tobago The beaches here give me a sense of what heaven would be like. As I walk in the pure white sand‚ I compare it to the white clouds of heaven. While looking out into the water‚ I cannot tell the where the Caribbean Sea begins and the clear blue sky ends. Continuing to walk along the beach I come across two tall palm trees that grow over each other‚ creating an arch; that is my gate to heaven. The ebb and flow of the small waves creates a soothing rhythm as I continue to walk
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Introduction 5.1 Mission and Vision of the Company / Industry Assigned Subic Bay Yacht Club The Marina and Country Club “Designed by Nature Enhanced by Man” Vision: To be the premiere marina country club in the Asia Pacific region. Mission Statement: 1. Providing high quality facilities and services to members and guests in terms of: a. Marina and Watersports b. Land-based Recreation c. Dinning and Accommodation d. Banquet Events and Corporate Functions
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University of Phoenix Material Career Spectrum Scavenger Hunt Part 1 Find‚ and list‚ at least 10 different careers from various sectors in the health care industry. Describe the role of each career and explain what makes that profession different from the others. You can include‚ but are not limited to‚ factors such as education and experience requirements‚ services rendered or products offered‚ licensure‚ pay‚ involvement with other health care sectors‚ and type of work duties. Career Description
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should try to work-around this issue by paying more wages in summer. A second problem is too much time in check-in area. The receptionists at Base 1 had to serve customers who were there for other services as well. There could be delays in the reception area‚ even when there were no cars in the inspection hall. One way the issue can be resolved is to assign one or two receptionists to only do inspection customers and assign another employee to serve for other services. This avoids delays further down
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1.0 Front office department 1.1 Organisational chart [pic] 1.2 Duties of front office staff 1.2.1 Front office manager It is the basic function of the front office manager to directly supervise the front desk ‚ uniformed service the front desk ‚ uniformed services‚ PBX (private branch exchange ) and reservation departments on daily basis and to monitor guest services : (Deveau L.T. et.al‚1996).The person who responsible of all the function of the front office. Basically
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Higher National Diploma in HOSPITALITY MANAGEMENT Unit Title: Rooms Division Operations Assignment Title: Assignment 1 – Rooms Division Services Abstract Increasing the rate of room occupancy is the main target of hotel organizations. Hotel organizations also looks at the achieving customer satisfaction and finally get high profit margine. To get high level of customer satisfaction every department of hotel organization are very important. The internal communications in between departments
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