21 1. Understand why communication is important in the work setting. 1.1 We use communication to express out thoughts and ideas eg. To share emotions such as frustration or happiness‚ to notify other if we need help or are in danger. 1.2 Having an effective communication system in place helps to keep the class running smoothly‚ besides communication and interaction with the children‚ having an effective dialogue with regards to an individuals welfare and progress between colleagues is important
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In the food and Hospitality industry‚ Working with Colleagues and Customers is an important part of the job. Customer relations and interpersonal skills are the two most important skills that a person working in that industry will need to know about. Customer relations techniques include a number of skills‚ such as effective verbal and non-verbal communication‚ ability to ask relative questions‚ to be attentive‚ knowledge of different people and cultures‚ knowledge of where services and products
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communicate There are many different reasons why people have the need to communicate with each other. Establishing good communication will enable adults and children to work together effectively. Essentially we communicate to: Share information and knowledge with others To express the way in which we are feeling to others To enable us to work with others efficiently and effectively To ensure that we don’t make mistakes To showcase best practice and encourage the children to communicate effectively
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Outcome 1 Understand why communication is important in the work setting. 1. Identify different reasons why people communicate. People communicate to express their needs‚ feelings‚ emotions‚ pain and opinions. Also to have the ability to form positive relationships and be loved and accepted within society and be able to achieve and develop to one’s full potential. Within my childcare setting we communicate to: * To ensure the safety of the child. * Information between parents‚ teachers
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Understand how to handle information in social care settings 1.1 Identify legislation and codes of practice that relate to handling information in social care settings Data Protection Act 1998 – it gives rights to individuals in respect of personal data held about them. Freedom of Information Act 2000 – it gives you the right to ask any public sector organisation for all the recorded information they have on any subject. Employees Policies & Procedures - to make sure that all records that are
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and collaboration‚ trust and commitment. 1.2 Common purpose- individuals must understand and commit to their team’s purpose‚ if not the team will fail‚ the work won’t be done properly and no achievements will be accomplished. At my work place it is very important that each individual has the same purpose and working as a team we can deliver a high-quality patient care. Goals- team members have to understand and accept the process of achieving a goal to deliver the expected results. Example:
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Understand How to Support Positive Outcome for Children and Young People. Outcome 2: Understand how practitioners can make a positive difference in outcomes for children and young people. Question 1: Identify the positive outcomes for children and young people that practitioners should be striving to achieve. As we already discussed this in one of the five outcomes in Every Child Matters. As a qualified child care worker I should be aware and make positive contribution in the entire are of child
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Understand why communication is important in the work place • Identify different reasons why people communicate - There are so many reasons why people communicate in a work place but the main reason is that‚ so they can understand each other and they should interact with one another to get the job done as quickly as possible or to get the job done perfectly. E.g. you cleaned the service users’ room during your shift and when the other staff came he cleans the room again. In this case without
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Contents * ORGANIZATION COMMUNICATION * INFORMATION TECHNOLOGY * HOW IT SUPPORT TO THE ORGANIZATIONAL COMMUNICATION * EMAIL * INTERNET * INTRANET * EXTRANET * AUDIO CONFERENCE * VIDEO CONFERENCE ORGANIZATIONAL COMMUNICATION Organizational communication is a sub field of the larger discipline of communication studies. Organizational communication‚ as a field‚ is the consideration‚ analysis‚ and criticism of the role of communication in organizational
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PRINCIPLES OF PROVIDING AND MAINTAINING ADMINISTRATIVE SERVICES LEARNING OUTCOMES 1. Understand how to order products and services 2. Understand how to keep waste to a minimum in a business environment 3. Understand the purpose of delivering effective customer service 4. Know how to take minutes 5. Understand how to organise meetings 6. Understand how to organise events 7. Understand how to manage diary systems Questions Explain what procedures you use to order products
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