Title Principles of communication in adult social care settings Ref 21 Level 2 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate 1.2 Explain how effective communication affects all aspects of working in adult social care settings 1.3 Explain why it is important to observe an individual’s reactions when communicating
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Unit 307 Understand how to handle information in social care settings Outcome 1 Understand requirements for handling information in social care settings Outcome 1.1 identify legislation and codes of practice that relate to handling of information in social care settings; Keeping information safe and only passing it on where there is a clear right to it and a clear need to do so‚ is an important right for all service users because: 1. Service users may not trust a care worker
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approaches in adult social care settings Task A Information leaflet Create an information leaflet about person-centred care‚ aimed at individuals who use the service and their families. The leaflet must include: Ai A definition of person-centred values Person centred values are treating people as individuals‚ supporting their choices‚ treating them with dignity and respect‚ working in partnership with people rather than trying to control them. Aii An explanation of it is important for why social care
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1.1 It is very important to ensure that your setting supports and promotes diversity‚ equality of opportunities and inclusion. By promoting these 3 things it will help children and young people to progress in all areas of their development to have the best possible chances in life. Diversity is what sets people apart from each other‚ a difference in appearance‚ gender‚ sexuality‚ culture‚ religion or disability. Without diversity the world would be a rather boring place although sadly throughout
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L2-HSC Technical Certificate unit worksheet Unit 203 – Principles of diversity‚ equality and inclusion in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards UNIT 4222-203 1. Define what is meant by: (1.1.1) A. diversitydiversity means variety people varied in lots of ways their age‚ beliefs‚ height weight in a health care setting men and women vary in age‚ each having their own personal experiences and beliefs‚ clients
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James 1 Ageism is discrimination based on age which is usually geared toward older people. Ageism exist throughout our society in employment‚ healthcare‚ social media‚ politics‚ and many other areas. There are two types of ageism direct and indirect age discrimination. Direct age discrimination happens when someone is treated unfairly due to their age. Indirect age discrimination is when a practice or requirement is enforced that blocks a person due to their age. Ageism is an act of being prejudice
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Assignment 3 1: Describe the key features of effective communication with children‚ young people and adults. In order for communication to be effective children‚ young people and adults need to find us approachable. We should use positive body language- smiling‚ friendly manner‚ make eye contact and keep arms unfolded. One way we can communicate better with children is to get down to their level when talking to them by either sitting in a chair or kneeling/crouching down. We need to build a mutual
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Principles of communication in adult social care settings Unit Number: PWCS 21 Unit Reference: L/602/2905 Unit Level 2 Unit Credit Value 2 1. Understanding why communication is important in adult social care settings. 2.1 Identify different reasons why people communicate. People communicate to show fear‚ pain‚ love‚ joy‚ anger. People need and want to get views‚ points‚ wishes and information across to others for all sorts of reasons. 2.2 Explain how effective communication
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PWCS 28. Understand how to handle information in social care settings 1.1 Legislation that relates to recording‚ storage and sharing of information in social care are as follows Data protection act 1998. This is how information about individuals is used. This covers eight principles under which personal data must be protected and collected. DPA says that service user information must be confidential and can only be accessed with their consent. Service users must know what records are being
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Unit 2 Task 1 P2 Describe discriminatory practice in health and social care 1. Overt discrimination This is when discrimination is “clear and up front” despite equality legislation making it illegal. For example paying a male nurse more money than a female nurse for the same job because of his gender. It could also be refusing to treat a patient because they are of a different race or religion. 2. Covert Discrimination This is the opposite of Overt Discrimination. It is when the discrimination
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