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    MGMT 587B: Customer Value Management Subimal Chatterjee Professional MBA Program (New York City) Sept. 13 and 20‚ 2014 Customer Value Management: Readings and Cases MGMT 587B: Customer Value Management Binghamton University THIS PRINT COURSEPACK AND ITS ELECTRONIC COUNTERPART (IF ANY) ARE INTENDED SOLELY FOR THE PERSONAL USE OF PURCHASER. ALL OTHER USE IS STRICTLY PROHIBITED. ISBN 1269608886 XanEdu™ publications may contain copyrighted materials of XanEdu‚ Inc. and/or its licensors. The original

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    Privacy Laws in Nigeria

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    A person’s right to privacy is a fundamental human right that can neither be subsumed under law nor derogated from any nation’s constitution‚ however legislation is still needed in most countries to provide a framework for its definition and regulation. In Nigeria‚ a citizen’s right to privacy is spelt out in the Constitution of the Federal Republic of Nigeria (1999); Section 37 ‘Right to Private and Family Life’ provides: ‘the privacy of citizens‚ their homes‚ correspondence‚ telephone conversations

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    Customer Relatioship

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    www.ccsenet.org/ijbm International Journal of Business and Management Vol. 7‚ No. 7; April 2012 The Study of Customer Satisfaction‚ Customer Trust and Switching Barriers on Customer Retention in Malaysia Hypermarkets Seiedeh Nasrin Danesh Faculty of Management and Information Technology‚ UCSI University Jalan Menara Gading‚ UCSI Heights‚ 56000 Kuala Lumpur‚ Malaysia Tel: 60-17-313-2730 E-mail: Danesh.nasrin@yahoo.com Saeid Ahmadi Nasab Faculty of Management and Information Technology

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    Security VS privacy

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    October 28‚ 2014 Security Versus Privacy In this era of terrorism‚ It is difficult to achieve both privacy and security. Individual privacy in this innovative age is no longer private .I think keeping our nation safe is a paramount. If the safety of citizens needs the NSA programs‚ what is a big deal in it?People think that they are being monitored each waking moment. When will this agitation stop‚ reason and sense kick in? Security and Privacy go hand in hand and both are needed. But

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    Social Media and Privacy

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    undermines its privacy is generally looked down upon. However‚ according to Mark Zuckerberg‚ founder of Facebook‚ privacy loss is the “social norm” and is being accepted more readily as the online community has no strict privacy expectations anymore. Essentially‚ Zuckerberg is correct in the sense that as Facebook evolves and delivers more accessible features that connects the online social world‚ it should come at the expense of something‚ which usually comes in the form of our personal privacy. In February

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    The Threat of Internet Privacy With the ever rising use of the internet‚ as well as online banking in businesses‚ this brings the concern that hackers and viruses may have the ability to access your private information. Recent developments in internet security have been shown to decrease and destroy nearly all internet viruses. Microsoft associates have proven that there are many ways around our man made barriers called ‘firewalls’. The question is whether or not your private information

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    Customer Satisfaction

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    co-operative bank. The bank provide loan facility to its members .An observation has been done from this study of the financial statement prepared by the statutory auditor of the bank A loan is a kind of advance made with or without the security. In case of a loan the bank make a lump sum payment to the borrower or credit his deposit account with the money advanced. A loan is a type of debt instruments loan entails the redistribution of financial assets over time‚ between the lender and the borrower

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    Customer Satisfaction

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    SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT BUSINESS Case Study- Sagarmatha Nepalese Restaurant in Vantaa THESIS CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism May 2012 ABSTRACT CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Unit for Technology and Business‚ KokkolaPietarsaari Date June 2012 Author Abadh Jibi Ghimire Degree programme Degree programme in Tourism Name of thesis SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE

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    Customer Satisfaction

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    CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram

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    Customer Service

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    they offer is 15 days in most of the cases!! E-Naxos DataGen E-Naxos DataGen is a test data generator is a software that can fill a database with meaningful random data to:Test the behavior of an existing customer.  Database is formed through the issue of future card and card is of three types silver card‚ gold card and sakthi card. Sakthi card is issued to ladies and this card provides‚ free sugar(1 kg) per month.  Customer profitability analysis (CPA) is done on the basis of transactions

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