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Coffee Ville
Job Description Template

Job title: Café Manager
Work Location: Melbourne
Salary/ Hours: $24.5 / H 38 H/ Week
Reports to: Emma
 Full-time
 Part-time
 Exempt
 Nonexempt
Reporting relationships:

About Coffee Ville:
Coffee Ville is a café shop placed in Melbourne, which serves quality food and fair trade coffee, it is opened 7 AM~ 5 PM, Monday to Starday.
Purpose of position: could be an individual with a qualification that is relevant to operating/managing a small business
Responsibilities and Duties:

First of all, following the industry culture, keep progress move advance, serve quality food and fair trade coffee, keeping the standard of clean coffee area.
The secondly, the ability to company coworkers and run the rule as used, because this shop is placed at urban side, everyone who works here should patience and more efficient
Furthermore, to deal with all sorts of customers and every kind of problem, so that exceptional communication skills, sales and customer service skills are all required.
Next to that, developing and implement Coffee Ville’s policies and procedures, to make it more professional, friendly, and joyful.
Finally, to keep progress for yourself and all coworkers, have open mind to realize the change of this city, make it awesome and unique.

Academic and Trade Qualification:
Essential
Describe
University degree
It has limited our applicant pool to people with university degrees, but not someone has PhD without right skill.
Work Experience and Skills:
Essential
Describe
Having at least 5 years experience in managing staff, barista training and motivating staff.
Having exceptional communication skills strong understanding of coffee products sales and customer service skills sustainability and community building experience
This person is expected to be an individual with a qualification that is relevant to operating/managing a small business,

Personal Qualities and Behavioral
Essential
Describe
Patience for clients and

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