MaxTrade seems to have lost any IT strategy it once had. They have a fractured IT department that has been mismanaged and has no direction. There are so many problems that it would seem difficult to grab a handle and get the IT department back on track. Fortunately the situation is so bad the temporary CIO can work on a blank slate to organize, prioritize, develop and lead the department.
Getting the department on the right track includes the following next steps:
Strategy- Decide on an IT strategy that will be followed but allows some flexibility as technology and needs change. Set up goals and define objectives for the IT department that align with overall company objectives. Review these objectives throughout the year. • Work with the CEO and Business leaders to establish an IT strategy base on the organization needs and priorities. o Enterprise Architecture- Establish an applications and infrastructure strategy that will be relevant years to come. Choose modern applications and infrastructure that is scalable and reliable. o Establish funding buckets for each type of IT project o Prioritize and balance projects of each of the five main types o Revisit IT plans at least quarterly. o Create business executive sponsorships of key IT initiatives in order to create synergy and integration between IT and the business. • Communicate this strategy to department heads. • Create a mission statement for the IT department based on the strategy. [Example: Provide accurate and timely information to employees and customers using modern and reliable applications] • Meet often to be sure that the IT department efforts are inline with the mission statement and strategy • Establish some short-medium and long term goals for the IT department • Adhere to strict QA standards for all projects and work to be done
Priorities- Create a list or priorities that need to