Being comfortable working with diverse groups of people is key to a successful career in human resources. “Supports and promotes an environment that holds opportunities for all, regardless of race, gender, culture, and age” (Syracuse University, 2012). This competency helps to ensure the overall success of the organization. People working in human resources must be able to identify and utilize diversity. People’s cultures and backgrounds help them develop skills and values. An effective HR manager will understand and take advantage of this by requesting a variety of opinions when making decisions. When employees know that their opinions are valued, they will be more inclined to ensure their work is accurate and efficient.
The effective HR personnel are culture and change stewards. They improve and form an organization’s culture. “Ideally, this culture starts with clarity around external customer expectations (firm identity or brand) and then translates these expectations into internal employee and organization behaviors” (Ulrich, et.al, 2007). It is necessary to develop incentive programs and make other changes to encourage employees in their work. The culture of an organization has a tremendous impact on employees and their attitudes towards their work and the company. This is directly related to the organization’s success.
References:
Human Resources: Competency Library. (n.d.). Syracuse University: Human Resources. Retrieved August 22, 2012, from http://humanresources.syr.edu/staff/nbu_staff/comp_library.html#diversity
Ulrich, D., Brockbank, W., Johnson, D., & Younger, J. (2007). Human resource competencies: Responding to increased expectations. Employment Relations
References: Human Resources: Competency Library. (n.d.). Syracuse University: Human Resources. Retrieved August 22, 2012, from http://humanresources.syr.edu/staff/nbu_staff/comp_library.html#diversity Ulrich, D., Brockbank, W., Johnson, D., & Younger, J. (2007). Human resource competencies: Responding to increased expectations. Employment Relations Today (Wiley), 34(3), 1-12. doi:10.1002/ert.20159