| |
|| |
| |
| |
| |
||
| |
| |
| |
| Index |
| |
|The Company – National Insurance (NIC)-----------------------------------------------3 |
|Introduction – Business Communication-----------------------------------------------6 |
|What? – Means of
1.2 Identify the lines of responsibility and reporting for health and safety in the work setting…
50118195.CU1672 – Understand and meet the nutritional requirements of individuals with dementia 1.2, 1.3, 1.4, 1.5, 2.1, 2.2 and 2.3…
Effective communications is important to my work as a childminder day and daily. It’ll start when a child comes into the setting in the morning. Parents will advise me if they’ve had any problems the night before, sickness, disturbed sleep etc, they will also advise me of any changes to the school collection times {if after school clubs are on}. It is also as important when the parent comes back to collect their child at the end of the day that I relay back any incidents, accidents, or just in general how productive the child’s day has been.…
* Explain the role of effective communication and interpersonal interaction in health and social care context:…
Unit CU1515 Introduction to Communication in Health and Social Care or Children’s and Young People’s Setting- Question and Answer Session…
We all communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued.…
There are various different ways to care workers can adapt their style of communication to meet the needs of others. If for example they are dealing with a service user who has a speech impediment then they could use closed questions to allow them to communicate effectively on the other hand if a service user is able to talk and the care worker uses a lot of closed questions it could prevent effective communication as they are not given as much freedom to talk or explain how they feel. Using a lot of open questions (how, when, why?) allows the service user to expand of their answers and have effective communication with the care worker. The pace at which the worker speaks at can also be of great importance when trying to achieve effective communication they must change the pace at which they speak depending on the type of service users they are dealing with, for example if they are dealing with someone who is hard of hearing it may be beneficial for them to slow the pace at which they speak to allow the service user understand them. Many issues could arise if service users have misheard a worker and vice versa this could be because they may have thought they had heard them say they had already received their medication when they haven’t, this could have serious repercussions in the future. The tone which someone speaks can significantly change the type of message that is being communicated by speaking in a sharp tone it could upset someone.…
There are many ways in communicating between one another being verbal and non verbal. Many people communicate more non verbally if there foreign to the language or just in a normal fast pace day. Demonstrative communication is a form on nonverbal and unwritten communication. Unlike verbal communication, demonstrative involves Body, physiology and nonverbal. There is a saying that actions speak louder than words, which is true communicating your body through eye contact, gestures or facial expressions giving the wrong body language to a person will send the wrong message to the person, in order to control this one person needs to pay attention to the non verbal signals during any type of communication. The three types of demonstrative communication affect the way we communicate with each other, which will be explained.…
Helping Annie video is a video about a young lady with depression and an eating disorder. She has confronted her school nurse about the problem and is seeking help. She is a senior in High School with no history of depression. In her junior year at High School, her grades started to fall. The nurse decided to bring in a psychiatrist and social worker. With this group, the nurse will hopefully be giving a plan on how to help Annie. When the group decided to sit together, the diversity within the group was different. Annie’s nurse had, social worker and psychiatrist each wanted to help Annie in their own way, but neither wanted to listen to the ideas that the others had. At the beginning diversity caused barriers in communication of the group. Each person wanted to be heard for their idea and was not allowing others to give insight in their ideas. From the transcript, it looked as if another person was cutting off each person. A few times in the transcripts, words were being cut off giving the idea that another person was jumping in the conversation. Maybe if the group used a sense of competence and a sense of progress they could have agreed on an accomplishment at the beginning of the session. Having a sense of progress for the group meeting may have been the key for starting out the meeting. If everyone understood from the beginning that they were brought in with Annie as their goal, then maybe the barrier of communication would have not risen. Each person in the group was competent in their own mind and profession; this is why they were brought into the meeting. Maybe being too proud could have caused some of the opinions. The members of the group should have come to the meeting with open eyes and left their ego-ness at the door before entering into the meeting.…
While all of the complexities of human communication can not be captured in a single model, this diagram will offer a reasonable begining. A sender source has a message in mind. The source intends to “encode” the message into language that will be understood by the receiver. Perhaps it is a statement of the sender’s preference for a particular outcome in a negotiation. The message may be encoded into verbal language or it may be encoded into nonverbal expression. Once encoded, the message is then transmitted –sent via voice or facial expression, or written statement, and through face-to-face interaction, video, letter, telegram, etc.- to the receiver.The receivers receptors pick up the transmission, and “recode” the message to give it meaning to the receiver. In a one way of communication cycle this would constitute a completed transmission. A source who puts his message in writing and sends it by mail to the receiver generally assumes that the message is received and understood. However, most communication –particularly in negotiation- involves continued dialogue and discussion between at least two parties. As a result, the receiver takes on a more active role in the communication process in two ways.…
Of the five conflicts described in your text, which conflict do you think occurs most often in the health care workplace? Which conflict management style do you think would be most effective in handling the conflict? Explain your answers.…
Communication affects relationships in many ways in the work setting. For example: with colleagues, the manager or supervisor and also the parents of the child and the child.…
Health care communication and information technology provides health care providers with a way to improve and manage the quality of the delivery of health care information. Electronic Medical Records (EMR) is one type of communication and information technology. According to whatis.com an EMR is “a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor 's office or a clinic” (whatis.com 2008). The main goal of an EMR is to deliver safe, high quality, efficient and cost effective healthcare information. Although EMR’s have improved the delivery of health care information there is still a need for improvement.…
Another glaring discrepancy between craigslist and most current sites is the lack of a global navigation header.…
It is important that care workers communicate respect for each other. Colleagues who do not show respect for each other may fail to show respect to the people who use care services. Colleagues have to develop trust in each other. It is important to demonstrate re that you respect the confidentiality of conversations with colleagues. With effective communication there would be a positive atmosphere in the work place, staff would be more than happy to help each other out. Good communication would mean everything would be up-to-date. The service user in the home would feel safer and feel they can trust members of staff. Effective communication between colleagues and other professionals would mean all service users individual needs would be met.…