Communication is central to all relationships, for this relationship to achieve social workers must be able to communicate in an effective manner at the same time have good interpersonal skills in a professional context.
Communication is a two process that involves speaking, listening and taking account of non-verbal cues revealed through body language. Communication focuses on writing skills and partnership working with children and their families. (Lecture notes Liz Davies, 2014)
(Trevithick, 2012, p.154) According to P. Trevithick, Communication involves the exchanges of information in verbal and non-verbal forms.
Effective communication relies on relationship making abilities and skills of social worker and also service users.
Effective communication is an essential part of social work activities; because I will use communication to provide basic care plans, give advice to service users, make assessments, counselling, write reports and acting as service users advocates. It is necessary for social work to have good communication skills if they are to promote self-help and empowerment. (Lishman 1994).
Effective communication is when service users notice that social worker is friendly and listening attentively show personal concern about the topic been discussed. (Liz Davies 2014 lecture) said when communicating with children one should be attentive and take everything they say into account, when communicating with children, it is important to appear friendly, gentle, fair tell them the truth and do not promise what cannot be delivered. I learnt how effective communication make service users to open up about their situation.
To communicate effectively as a social worker