Communication is an important component in the health care field
HCS/320
Marina Voronin
June 24, 2013
How we communicate effectually in healthcare.
The health care industry survives on collaborative communication efforts between doctors, nurses, specialists, insurance companies and many other individuals. Interpersonal communication is the glue that holds the industry together. Whether the communication is verbal or nonverbal, millions of messages are being communicated on a daily basis in the industry. Effective communication requires the ability to understand and to be understood. An effective health care communicator needs to be able to ask the appropriate questions to gather needed information while listening to the responses in detail. The level at which a health care professional is able to effectively listen and respond with accuracy, compassion and understanding, dictates the level of satisfaction the patient will experience.
Communication is an important component in the health care field. Employees in hospitals, nursing homes and other medical settings need to communicate regularly with patients and residents about medical procedures, daily care tasks and the patient's overall health. Because of the importance of communication, before a health care worker performs any medical procedure or care task with a patient, it's important they use verbal communication to inform the patient. This allows the patient to know what to expect. Not all patients are able to communicate on their own with their caregivers. In these instances, many use technology-aided communication devices to hear or speak. For example, patients who are unable to speak may type their thoughts into a computer that announces them out loud. Many health care settings are full of signs and symbols that communicate quickly what a patient or visitor needs to know.
Using this type of communication is beneficial in care settings, as it allows individuals who are unable to read or understand a specific language to still know what is being communicated.
Marina Voronin
June 24, 2013
How we communicate effectually in healthcare.
The health care industry survives on collaborative communication efforts between doctors, nurses, specialists, insurance companies and many other individuals. Interpersonal communication is the glue that holds the industry together. Whether the communication is verbal or nonverbal, millions of messages are being communicated on a daily basis in the industry. Effective communication requires the ability to understand and to be understood. An effective health care communicator needs to be able to ask the appropriate questions to gather needed information while listening to the responses in detail. The level at which a health care professional is able to effectively listen and respond with accuracy, compassion and understanding, dictates the level of satisfaction the patient will experience.
Communication is an important component in the health care field. Employees in hospitals, nursing homes and other medical settings need to communicate regularly with patients and residents about medical procedures, daily care tasks and the patient's overall health. Because of the importance of communication, before a health care worker performs any medical procedure or care task with a patient, it's important they use verbal communication to inform the patient. This allows the patient to know what to expect. Not all patients are able to communicate on their own with their caregivers. In these instances, many use technology-aided communication devices to hear or speak. For example, patients who are unable to speak may type their thoughts into a computer that announces them out loud. Many health care settings are full of signs and symbols that communicate quickly what a patient or visitor needs to know.
Using this type of communication is beneficial in care settings, as it allows individuals who are unable to read or understand a specific language to still know what is being communicated.