CU2941 Use And Develop Systems That P

CU2941

Use and Develop Systems that Promote
Communication

Level

5

Credit value

3

GLH

24

Unit summary
The purpose of this unit is to assess the learner’s knowledge, understanding and skills required to develop communication systems for meeting individual outcomes and promoting partnership working. The unit explores the challenges and barriers to communication and the importance of effective management of information.

Additional Assessment Requirements
This unit must be assessed in accordance with Skills for Care and Development's QCF
Assessment Principles.
Learning outcomes 1, 2, 3 and 4 must be assessed in the work setting.
Learning outcomes

Assessment criteria

The learner will:

The learner can:

1

1.1

Review the range of groups and individuals whose communication needs must be addressed in own job role

1.2

Explain how to support effective communication within own job role

1.3

Analyse the barriers and challenges to communication within own job role

1.4

Implement a strategy to overcome communication barriers

1.5

Use different means of communication to meet different needs

2.1

Monitor the effectiveness of communication systems and practices

2.2

Evaluate the effectiveness of existing communication systems and practices

2.3

Propose improvements to communication systems and practices to address any shortcomings

2

Be able to address the range of communication requirements in own role

Be able to improve communication systems and practices that support positive outcomes for individuals

3

4

Be able to improve communication systems to support partnership working

Be able to use systems for effective information management

2.4

Lead the implementation of revised communication systems and practices

3.1

Use communication systems to promote partnership working

3.2

Compare the effectiveness of different communications systems for partnership working 3.3

Propose improvements to communication systems for partnership working 4.1

Explain