Eng. Management Sample Essay
Name: Ernest Cooke
Course: Bachelor of Engineering in Electronic Engineering
Subject: Engineering Management
Lecturer: George Onofrei
Submission Date: 24th February 2012
CONTENTS Page
Introduction 3
Current Situation 4
Proposed Practices 5
If You Can’t Beat Them, Join Them 6
Conclusion 7
References 8
INTRODUCTION
Better Quality supermarkets is open 7 days a week, 364 days a year. They employ a total of 50 people. There working hours are of the following 6 hours durations: 8am to 2pm, 2pm to 8pm and 12pm to 6pm and during these 6 hours shifts, the staff get a 30 minute break. They are entitled to 20 days holidays per year and must give at least 4 weeks’ notice if they plan to take holidays or seek to leave employment. They are paid the minimum wage with time and quarter for Sundays.
The aim of this report is to evaluate how well the employees of Better Quality supermarkets work as individuals and as a team and in what ways these can be improved.
CURRENT SITUATION
There is no denying that the service provided by Better Quality supermarkets to customers is of a remarkable standard (open 7 days a week, 364 days a year). However the service provided between the management of the supermarket to the employees is certainly not of the same standard. Looking at the current situation, there appears to be low motivation among the employees.
One of the reasons for this is that the employees appear to be unappreciated for the work they do and as we know from Hertzberg’s Two Factor Theory, getting no recognition for your work is one of the biggest de-motivator factors. There also appears to be a lack of chemistry between the management and the employees, which has a negative impact on self-esteem (having good self-esteem is a big factor in Maslow’s Hierarchy of Needs).
Course: Bachelor of Engineering in Electronic Engineering
Subject: Engineering Management
Lecturer: George Onofrei
Submission Date: 24th February 2012
CONTENTS Page
Introduction 3
Current Situation 4
Proposed Practices 5
If You Can’t Beat Them, Join Them 6
Conclusion 7
References 8
INTRODUCTION
Better Quality supermarkets is open 7 days a week, 364 days a year. They employ a total of 50 people. There working hours are of the following 6 hours durations: 8am to 2pm, 2pm to 8pm and 12pm to 6pm and during these 6 hours shifts, the staff get a 30 minute break. They are entitled to 20 days holidays per year and must give at least 4 weeks’ notice if they plan to take holidays or seek to leave employment. They are paid the minimum wage with time and quarter for Sundays.
The aim of this report is to evaluate how well the employees of Better Quality supermarkets work as individuals and as a team and in what ways these can be improved.
CURRENT SITUATION
There is no denying that the service provided by Better Quality supermarkets to customers is of a remarkable standard (open 7 days a week, 364 days a year). However the service provided between the management of the supermarket to the employees is certainly not of the same standard. Looking at the current situation, there appears to be low motivation among the employees.
One of the reasons for this is that the employees appear to be unappreciated for the work they do and as we know from Hertzberg’s Two Factor Theory, getting no recognition for your work is one of the biggest de-motivator factors. There also appears to be a lack of chemistry between the management and the employees, which has a negative impact on self-esteem (having good self-esteem is a big factor in Maslow’s Hierarchy of Needs).
References: In the making of this report the following references were used. Lecture Notes: Onofrei, G. Engineering Management lecture notes (Feb. 2012). LYIT Internet Sources: http://www.sfb.com/speakers/david_smith/longbio http://your.asda.com/press-centre/asda-colleagues-pocket-a-15-million-bonus http://www.telegraph.co.uk/finance/2760016/Asda-joins-the-golden-age.html