There are lots of different reasons why people communicate: to establish direct / indirect contact with others and then to maintain that contact, to reveal their emotions, thoughts, pass the knowledge, to maintain the flow of information, to be able to exchange views and to establish relationships with others.
In the process of communication each word and gesture is of great importance as it may affect that process. As we communicate not only by speaking, but also using body language, sign language, written word (e.g. notes, memos, letters, etc.) or even pictures (e.g. displays of child’s work, photos, paintings or scribbling) it’s important to read all those signs correctly. …show more content…
background, religion, personality, ideology, tradition, nationality, race, lack of understanding, disability, etc. They may arise from the mistakes made by receiver / sender or due to the external conditions (unsuitable form of communication, bad reception, problems with reading / writing, etc.) and may cause misunderstandings which should be quickly recognized and clarified. It can be done by: making sure that the message was transmitted correctly and properly understood, choosing another form of communication (because the form may not be adequate, too formal, incomprehensible), correcting and simplifying the language (because not everyone can understand the professional language, shortcuts used or terminology), or even an apology. To avoid misunderstandings in dealing with children, staff should always make sure that they have been understood and that the child understands the message transmitted (e.g. ask additional questions, repetition of messages, use of additional materials such as images, books, etc., select the right environment such as a quiet corner, change the tone of the voice, gestures, eye contact, same body level with the