Fly On the Wall
SEPTEMBER 19, 2014
YVETTE FOY
INSTRUCTOR: Sharon McGee
EASTERN UNIVERSITY
SCHOOL OF PROFESSIONAL STUDIES
I have worked in my organization for 4 years and I can truly say that I love my job. I am the Unemployment Coordinator for Resources for Human Development, RHD. We are one of the largest non-profit organizations in Philadelphia. I work in the Benefits Department with eight other co-workers. They are all females and love to talk. I am the more reserved one out of the group. I like to finish all my work before I leave. I like to converse, as well, but not all day. I like to talk about events that took place over the weekend, or about my family. Since I am at work 5 days a week, the most conversation I have is in the office and then at home. But I do text friends and family on a daily basis.
My paper is about my co-workers’ conversation about the work load. I was listening to three of my co-workers this past week talk about the work they needed to get done. This is a very busy time of the year due to open enrollment. Some of us travel to our other programs to answer questions people may have about their health insurance. The paperwork load increases due to the health insurance elections. They were fussing about how much more work they each will have after getting the forms back from the programs. Typically, this is normal around open enrollment. They’ve been doing this since they started working here so they are aware of how crazy it can get. It should not be a surprise to them.
I also empathized with them because I also do the work load with them. I help them with the enrollment process. An extra pair of hands always helps. I am a team player and will help out in any area of my department. I get that is makes us behind on our own work, but if we work as a team, we can get it done. I interrupted their conversation and stated that I will help them if they fall behind
References: Devito, Joseph A., Essentials of Human Communication 8th E.d., Published 2008