Healthcare Communication Method During Changes
Healthcare Communication Method During Changes
HCS/320
Healthcare Communication Method During Changes
I’m NAME and I am working as the administrator for temporary as well as long-term care facilities. At present I am working for Health Bridge Manor that offers temporary rehab facility and long-standing stay for patients. My role as administrator makes me look after the quality of care. I monitor to ensure all needs of the clients are met at the facility. Client satisfaction is one great aim.
There has been recent news as of late. Our Health Bridge manor facility is going to be under new hands. Blair Bridge Health Campus is going to take over this facility and they are going to offer more long term stay service for patients. They will be refashioning the existing facilities to offer customized service to seniors and temporary rehab services. As I’m working as the administrator I need to let the relatives of our clients get familiar with these updates. I have to ensure that patients get satisfactory service during the takeover process. This Health Bridge Manor facility has one unique characteristic of accommodating long term clients of many different roots that come with different cultures. As a result their culture has to be kept in mind.
Effective communication in the healthcare scenario needs to have right leadership and teamwork to have adequate interaction among the providers and clients. This can effectively present positive image of a healthcare organization to the media. Where I work is suffused with different ethnic backgrounds and this has helped me to understand how I can effectively communicate with people of different cultures. I know how to communicate with the patients and their near and dear ones. However, some patients’ relatives come from a different locality and so I will need some time to talk with them about the ongoing happenings. As the new policies will be a bit different in some cases,
HCS/320
Healthcare Communication Method During Changes
I’m NAME and I am working as the administrator for temporary as well as long-term care facilities. At present I am working for Health Bridge Manor that offers temporary rehab facility and long-standing stay for patients. My role as administrator makes me look after the quality of care. I monitor to ensure all needs of the clients are met at the facility. Client satisfaction is one great aim.
There has been recent news as of late. Our Health Bridge manor facility is going to be under new hands. Blair Bridge Health Campus is going to take over this facility and they are going to offer more long term stay service for patients. They will be refashioning the existing facilities to offer customized service to seniors and temporary rehab services. As I’m working as the administrator I need to let the relatives of our clients get familiar with these updates. I have to ensure that patients get satisfactory service during the takeover process. This Health Bridge Manor facility has one unique characteristic of accommodating long term clients of many different roots that come with different cultures. As a result their culture has to be kept in mind.
Effective communication in the healthcare scenario needs to have right leadership and teamwork to have adequate interaction among the providers and clients. This can effectively present positive image of a healthcare organization to the media. Where I work is suffused with different ethnic backgrounds and this has helped me to understand how I can effectively communicate with people of different cultures. I know how to communicate with the patients and their near and dear ones. However, some patients’ relatives come from a different locality and so I will need some time to talk with them about the ongoing happenings. As the new policies will be a bit different in some cases,
References: http://search.proquest.com.ezproxy.apollolibrary.com/docview/196367936?accountid=35812 Copyright Healthcare Financial Management Association Feb 2002 EBOOK COLLECTION: du Pré, A. (2005). Communicating about health: Current issues and perspectives (2nd ed.). Boston: McGraw Hill. http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/index.html