A. Introduction
Technological innovation cause changes in the way people live. They have made lives of people easier, more comfortable and convenient and even hoteliers and services oriented companies find ways how to satisfy their customers, But how these hoteliers manage their transaction with fast and more convenient way.
The Columban College Hotel & Resort is founded Dr. Susan P. Alegoria, the Dean of the College of Business Administration, with the recommending approval of the school treasurer Fr. Amado S. Censon and Rev. Fr. Daniel O. Presto the school President to the Board of Trustees – Most Reverent Bishop Florentino G. Lavarias, DD, as Chairman of the Board.
Hotel now are having a hard time keeping their files in place. The procedure implemented is slow in billing. Manual handling of information may lead to inaccuracy of information because humans are prone to errors. In their reservation transaction there is a problem in shifting of schedules of the staff because the records is place only in the logbook and sometimes the staff is not aware that there is a reservation in a specific room because of it is difficult for them to find the room immediately. The proposed computerization system can reduced if not totally eliminates the errors that will be encountering. This system provides efficient and precise output because of the transaction for computation of bills. Accessing and updating records in reservation can be done with relative. It would then be easier for this company to go about their work with less effort and high efficiency.
For Columban College Hotel & Resort, a manual-based transaction is still applied that serves as their primary system & when it comes to their data management which is record keeping and report generating. Such processes are done using logbooks, worksheets, price lists, calculators and a lot of human intervention. By doing so, the company has been encountering human errors