Identify And Discuss Three Factors Which Influence Service Users's Access To Services.

Service users have responsibilities just like other individuals in society, we all need to abide by the same laws and to respect other people and likewise in the workplace we all need to do the task in hand and do it in a professional manner. However individuals who have a mental health problem or learning disability can display aspects of irrational or irresponsible manners, however this is not their fault this is one of the effects of their illness or disability. Responsibilities are generally taken into two different aspects and this can come under over-all; which can consist of respecting other individuals and a responsibility to raise any complaints or concerns about care you are receiving and precise responsibilities; which is to do with,
There are many factors which influence the access to services for service users and the one’s I will be discussing are waiting lists, stigma attached to using the service and funding.
Waiting lists are a serious problem for accessing services as the National Health Service (NHS) figures show that for any consultant led treatment you can wait up to 18 weeks for an appointment (Waiting Times, 2015). For example a service user needing access to a specialist psychologist who deal with body dysmorphic related issues may feel positive about the appointment being granted but during those 18 weeks may feel better about themselves and then cancel the appointment but not actually resolving any issues, which could in turn worsen their state of mind and condition.
This is related to my service user group as because it is a residential unit and can only cater to a maximum of 60 residents there can be long waiting lists as this determined by if someone passes away, so someone in need of residential services could be waiting for as little as 6
Thirdly funding can cause a concern as some services you don’t get much or any help from the local authority or the government and many service users actually have to pay for services themselves and this can be a substantial problem for service users as many of them are unable to work or have low paid jobs. additionally the government are also given a budget of money to spend and they may feel the social care is not on main priority or what’s happened in government recently are cut backs on social care services and are reducing their budget or diminishing them all together (Spending Cuts, n.d.).

Q9.) 1 quality assurance procedure designed to protect the rights of service users in your agency and evaluate its