Improper Interpersonal Communication Paper

Introduction to the Topic
There are many important concepts that weigh in on the success and failure of an organization. Concepts that imply simplicity such as interpersonal communication, noise and nonverbal communication. Everyone in the organization is aware these concepts exist, however, it is the strategies that surround these concepts that can give an organization a competitive edge.

Three Concepts
Interpersonal Communication
Improper interpersonal communication is the reason for most of the negativity within an organization, "bad communication practices cause a majority of our work problems" (Conrad, 2014, p. 106). The reason behind these problems stem from the lack of understanding of how communication is processed. According to
Satterlee, (2013) there are several components involved with the communication process, sender, receiver, meaning, encoding, message transmittal, channel, decoding, interpreting, and feedback. Satterlee, (2013) also suggests, "In order for interpersonal communication to exist, the essential elements of communication must be present" (p. 134), if any one of the components is not fully executed then the process is broke and communication is lost.
To avoid these types of incidents from taking place within an organization, proper communication strategies need to be followed.
Both of these strategies are of equal importance, first the sender must have a clear and concise message for the receiver, and the receiver must be able to decode the message and supply the sender with quality feedback. Only then, should the sender assume communication has taken place. We need to remember, "The ability to communicate is a gift from God to enable us to develop relationships with others and to create culture" (Aaye, 2013, p. 1). Noise
One of the major factors of disruption in the communication process, is the noise that surrounds it. Noise is defined as "anything that causes interference in a message's true intent and interferes with effective communication" (Satterlee, 2013, p. 135). Eliminating the noise at work is impossible, however, educating your staff on how to deal with the noise and limiting it would help deter the disruption and miscommunication that follows. For example, if a manager was communicating an important task to an employee, providing privacy to control the noise that can disrupt would be of great benefit.
The bible gives a great insight on how we are to communicate without noise, when we see Jesus communicating with God. Luke 5:16, "But Jesus often withdrew to lonely places and prayed" (New International Version).
NonVerbal
Communication
A concept that can be overlooked so often in the workplace is nonverbal communication. "Nonverbal communication includes those important but unspoken signals that individuals or groups of people exhibit, without saying a word" (Blahova, 2015, p. 13). A good leader or manager will be aware of how they are presenting themselves to other employees, and also, how to read other nonverbal cues. Although, a vast amount of research and studies have been dedicated to nonverbal communication and the effects it has in the workplace, nonverbal communication has existed since the beginning of time. In Genesis 4:5-6, it is written when God sees Cain "So Cain was very angry, and his face was downcast" (New International Version). Nonverbal communication is everywhere, and the fact that research supports "that up to 70 percent of communication may be based upon gestures alone," (Saterlee, 2013, p. 137) it is crucial that managers not ignore the nonverbal communication.
In conclusion, it would be in an organization’s best interest not to overlook these mundane concepts of interpersonal communication, the noise that disrupts it, and the nonverbal cues.