1) Rational One of the human activity that connects people together and at the same time, building the relationship is called communication (Duncan and Moriarty, 1998). This means that each individual is related to one another due to communication (Sanford, Hunt & Bracey, 1976). In organization perspective, communication is defined as communicative acts that constitute the action and works of organizing, coordinating, informing, arranging and subordinating (Cooren, 1999; Schwartzman, 1989) that plays an important role in determining the failure or accomplishment of any organization as a whole (Orpen, 1997). There are two common communication approach practiced in an organizational setting namely formal and informal communication (Carriere and Bourque, 2009). Both approaches are vital in order to achieve greater communication satisfaction. Litterst and Eyo (1982) relate communication to productivity, job satisfaction (Holtzhausen, 2002), reduce conflict, strengthen trust and satisfaction (Chio, Hsieh and Yang, 2004) as well as reducing the pessimistic effects of rumors which lead to obtaining satisfaction (Difonzo and Bordia, 2000). In an organization, formal communication provides information that ease the manager’s activities (Litterst &Eyo, 1982) and information about job which is transmitted by organization to its member and among the member of organization (Price, 1997). In addition, organizational life is also depends on inevitability role of informal communication (Crampton, Hodge, and Mishra, 1998). Through informal communication, employees have freedom to talk about their problems, attitudes, job and other which in turn lead to satisfaction. Gufft, Rhoddes and Rogin (2005) state that informal communication is extremely act as an excellent source of information about employees’ moral and problems that help managers to lead employees
1) Rational One of the human activity that connects people together and at the same time, building the relationship is called communication (Duncan and Moriarty, 1998). This means that each individual is related to one another due to communication (Sanford, Hunt & Bracey, 1976). In organization perspective, communication is defined as communicative acts that constitute the action and works of organizing, coordinating, informing, arranging and subordinating (Cooren, 1999; Schwartzman, 1989) that plays an important role in determining the failure or accomplishment of any organization as a whole (Orpen, 1997). There are two common communication approach practiced in an organizational setting namely formal and informal communication (Carriere and Bourque, 2009). Both approaches are vital in order to achieve greater communication satisfaction. Litterst and Eyo (1982) relate communication to productivity, job satisfaction (Holtzhausen, 2002), reduce conflict, strengthen trust and satisfaction (Chio, Hsieh and Yang, 2004) as well as reducing the pessimistic effects of rumors which lead to obtaining satisfaction (Difonzo and Bordia, 2000). In an organization, formal communication provides information that ease the manager’s activities (Litterst &Eyo, 1982) and information about job which is transmitted by organization to its member and among the member of organization (Price, 1997). In addition, organizational life is also depends on inevitability role of informal communication (Crampton, Hodge, and Mishra, 1998). Through informal communication, employees have freedom to talk about their problems, attitudes, job and other which in turn lead to satisfaction. Gufft, Rhoddes and Rogin (2005) state that informal communication is extremely act as an excellent source of information about employees’ moral and problems that help managers to lead employees