Preview

It242 Voip Assignment

Satisfactory Essays
Open Document
Open Document
369 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
It242 Voip Assignment
VoIP Case Study Voice over Internet Protocol (VoIP) is becoming increasing more popular. More and more companies look to the internet for phone service rather than the standard telephone companies. It was not always this way. Private Branch Exchange are not used as much anymore because technology has grown so much and we depend so much on computers and the technology that they provide to us.
Seattle Times Case Study In 2001, the Seattle Times was forced to research a new vendor for their telephone communications. They were currently using a private branch exchange (PBX) system, and needed to find something to continue to same coverage they were receiving. They are a busy 24/7 newsroom and need round the clock telephone coverage with no interruptions (Wexler, 1994-2012).
Improvements Made So many improvements took place, and they saved money in the process, but it did not come without the typical hiccups and concerns. For many years, there were debates about how well voice over IP (VoIP) would integrate into a company because it was not a landline telephone. A lot of work goes into securing a VoIP network because it is over the internet (Ruck, 2010). The Seattle Times’ biggest concern was their remote users and internet connectivity. If the remote users did not have internet connection, how were they to connect to the network (Wexler, 1994-2012)? Being able to use a WAN connection in the four buildings to make telephone calls, instead of a PBX connection saved the company about $40,000 in telephone charges alone (Wexler, 1994-2012). Saving money enabled the company to re-wire the buildings because they were very old (constructed over the past 100 years). The Seattle Times does keep one analog line in all locations for the rare instance of emergency. This gives the company piece of mind knowing there will always be phone service, even if there is a power outage due a natural disaster or internet failure.

References:
Wexler, J.



References: Wexler, J. (1994-2012). VoIP Case Study: Newspaper Centralizes Call Routing. Retrieved from http://www.computerworld.com/s/article/98942/Newspaper_Centralizes_Call_Routing Ruck, M. (2010). Top Ten Security Issues Voice over IP (VoIP). Retrieved from http://www.designdata.com/files/whitepaper/top_ten_voip_security_issue.pdf

You May Also Find These Documents Helpful

  • Good Essays

    It242 Week 2 (Oce) Voip

    • 760 Words
    • 4 Pages

    According to the case-study, “OCE was able to recover its initial investment on VoIP services within the first 60 days of its implementation. Additionally, OCE has reduced its overall telecommunication expenses by 40% and have met all of Oregon's communication compliances” (Dialogic Corporation, 2007). A 40% reduction in a company’s expense is by any standard, a dramatic decrease, especially at the start of an economic recession where initial funding will most likely be limited.…

    • 760 Words
    • 4 Pages
    Good Essays
  • Good Essays

    WGU MAT2 Task 1

    • 802 Words
    • 2 Pages

    The biggest cost of moving to VoIP telephone system is the hardware cost associated with the…

    • 802 Words
    • 2 Pages
    Good Essays
  • Better Essays

    The many complexities of network design are vast, wide and most often tailored to the customer and their uses. In the case of Kudler Fine Foods the network is the backbone of the company compromising the bulk of communications as well as the point of sale network. The design of these networks is a collaborative procedure aimed at ensuring that the services provided meet the needs of the customer. In the search of the ideal plan for network development I will discuss and explain principles of distributed and centralized computer systems. Accomplishing this by describing different network topologies; the standards and protocols that are essential to networking. The responsibilities essential in providing telecommunication services to include security, privacy, reliability and performance. How we distinguish and understand the uses of voice over the internet protocol, Centrex and other forms of telecommunications. With our main goal is to develop a system to utilize in our company that will ensure a proper management of our resources. The timeline for this is to have an implemented plan in place within 30 days of commencement. Our outline of six months to have the plan implemented is not outside the rational. Considering the internal and external resources implemented in the project.…

    • 3954 Words
    • 16 Pages
    Better Essays
  • Satisfactory Essays

    IT220 Unit 5 assignment

    • 286 Words
    • 2 Pages

    Ethernet LANs: collection of devices which use IEEE Ethernet standards at the physical and data link layers, so that the devices can send Ethernet frames to each other…

    • 286 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Located in Los Angeles, the California locations consist of the CA-Office and the CA-Plant. While currently functional, many improvements should be made to maintain quality of service to Huffman clients. While the CA-Office locale currently utilized a PBX Telephone System with Intercom (POTS), they do not have voice mail or caller ID abilities. The CA-Plant locale, on the other hand, is very fortunate to posses a digital phone system with Voice over Internet Protocol (VoIP).…

    • 976 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Netw410 Week2

    • 716 Words
    • 3 Pages

    The actual business goals for this project is to offer new and better services and support, open the network to key constituents, build relationships and information accessibility to a new level, as a basis for the network organizational model, avoid business disruption caused by network security problems, avoid business disruption caused by natural and unnatural disaster, modernize outdated technologies and reduce telecommunications and network costs, including overhead associated with separate networks for voice, data and video.…

    • 716 Words
    • 3 Pages
    Good Essays
  • Best Essays

    COMCAST v3

    • 2318 Words
    • 8 Pages

    References: Associated Press (2011). "A look at Comcast 's changes over the decades". Seattle Times. Accessed on 16th November 2014.…

    • 2318 Words
    • 8 Pages
    Best Essays
  • Satisfactory Essays

    Triple Play Marketing

    • 390 Words
    • 2 Pages

    As an interim marketing move while they installed fiber closer to the customer, Telco’s such as…

    • 390 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Years ago, actually decades ago, phone calls were connected manually, by a PBX operator - an actual person. Since automation took the place of live operators, I don’t think most people have given much thought as to how they are actually able to make a phone call. You just pick up your phone, and dial the number, easy breezy. That’s exactly how it should be for the end user.…

    • 698 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Butler’s Information Resources department played a major role in establishing the new VoIP system at Butler University. The IS department began this entire project by first researching the current system at Butler and identifying what they currently had, and what they needed. They looked at the features provided by Centrex and how their current system worked and developed a plan of what they needed to improve and add to their system. Butler’s IS department researched other systems, listened to vendor presentations, and set up interviews with numerous potential providers in order to narrow down their decision of what system they would be installing. The IS department came across a system called VoIP that was extremely intriguing to them. Although it was a fairly new and expensive system, they saw it as an opportunity to improve their current system drastically. “Only twelve to thirteen percent of the market had VoIP installed in 2004. Even though the telecommunications landscape was changing with an emerging trend of increasing IP lines, the current statistics were still daunting and left us wondering if this was a good path to…

    • 629 Words
    • 3 Pages
    Good Essays
  • Better Essays

    "Meeting Customers Needs for Telecommunications Service", San Diego Business Journal, 87506890, 07/06/98, Vol. 19, Issue 27, pB7, 1p…

    • 891 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    unit 221

    • 481 Words
    • 2 Pages

    To make contact with other internal or external clients/customers/friends. Can be linked for conference calls. Need phone line to access internet.…

    • 481 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Telus Case

    • 1030 Words
    • 5 Pages

    Swot: As the current sole provider of dedicated Push To Talk services, TELUS needs to…

    • 1030 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Synchronous Digital Hierchy

    • 3713 Words
    • 15 Pages

    obsolete in major telecom companies, we instead switched to documenting a survey on a relatively new multiplexing…

    • 3713 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    The Americas Trident Digest – ‘An inside view of Telecom Trends in the Internet Age’…

    • 2080 Words
    • 9 Pages
    Powerful Essays