Mis of Maruti
Page 1
Our Team
1- AMIT KUMAR 2-SANDEEP KUMAR 3-YUVRAJ SAINI 4-ANUJ KUMAR 5-RAVISH KUMAR 6-DEEPAK GAUR
Page 2
OVERVIEW
Introduction MIS Case study of Maruti Suzuki Car Sale Process Flowchart Recommendations
Page 3
Introduction
What
is
MIS ?
Page 4
Important Points
Integration and Streamlining of Business Processes Process Adherence Structuring, Storage and Retrieval of Data Instant Generation of Business Analysis Report, MIS Control and monitoring Man and Machine Support Operations , management and decision making
Page 5
Role of MIS
Collection of Appropriate data
Appropriate destination
Processed
Page 6
MARUTI SUZUKI
Started as Joint Venture of Indian government and Japanese conglomerate Suzuki corporation. 53 percent Market share in Indian Car market. 5 Million cars running on road. Cars manufactured and sold: Maruti 800 Maruti Alto Maruti Zen Maruti Swift and so on
Page 7
Sale Process of Maruti Suzuki
Maruti Suzuki sell its cars through Showroom across India. Apart from selling cars it also provide Services to its car owners likeInsurance, Finance, Exchange, True Value, Driving School etc.
Page 8
What are the steps taken by Maruti Suzuki to sell its car to the customer ???
Page 9
Team Forming
There are 7 to 8 teams. Every team has one leader and 5 members. i..e Maruti 800 A1 A2 A3 Alto, Zen and Wagon R Esteem, Baleno
Page 10
Corporate Team Teams for banks
Tie ups with Big companies, Govt. depts. For employees of different banks and Foreign banks.
Page 11
The customers normally come by three sources²
Walk- in
Source Telephone Reference
Page 12
The DSE collects customer¶s 1- Name 2- Contact Number 3-Address 4-Car Intrested
Page 13
Customer Identification
Identification of customers done according to1-Usage 2-Requirement 3-Repayment options 4-Year of Repayment 5- Middle class 6-CEO etc.
Page 14
Customer Interaction System
All data collected
Our Team
1- AMIT KUMAR 2-SANDEEP KUMAR 3-YUVRAJ SAINI 4-ANUJ KUMAR 5-RAVISH KUMAR 6-DEEPAK GAUR
Page 2
OVERVIEW
Introduction MIS Case study of Maruti Suzuki Car Sale Process Flowchart Recommendations
Page 3
Introduction
What
is
MIS ?
Page 4
Important Points
Integration and Streamlining of Business Processes Process Adherence Structuring, Storage and Retrieval of Data Instant Generation of Business Analysis Report, MIS Control and monitoring Man and Machine Support Operations , management and decision making
Page 5
Role of MIS
Collection of Appropriate data
Appropriate destination
Processed
Page 6
MARUTI SUZUKI
Started as Joint Venture of Indian government and Japanese conglomerate Suzuki corporation. 53 percent Market share in Indian Car market. 5 Million cars running on road. Cars manufactured and sold: Maruti 800 Maruti Alto Maruti Zen Maruti Swift and so on
Page 7
Sale Process of Maruti Suzuki
Maruti Suzuki sell its cars through Showroom across India. Apart from selling cars it also provide Services to its car owners likeInsurance, Finance, Exchange, True Value, Driving School etc.
Page 8
What are the steps taken by Maruti Suzuki to sell its car to the customer ???
Page 9
Team Forming
There are 7 to 8 teams. Every team has one leader and 5 members. i..e Maruti 800 A1 A2 A3 Alto, Zen and Wagon R Esteem, Baleno
Page 10
Corporate Team Teams for banks
Tie ups with Big companies, Govt. depts. For employees of different banks and Foreign banks.
Page 11
The customers normally come by three sources²
Walk- in
Source Telephone Reference
Page 12
The DSE collects customer¶s 1- Name 2- Contact Number 3-Address 4-Car Intrested
Page 13
Customer Identification
Identification of customers done according to1-Usage 2-Requirement 3-Repayment options 4-Year of Repayment 5- Middle class 6-CEO etc.
Page 14
Customer Interaction System
All data collected