Ob Reflective Eassay

MGMG 504: Organization Behavior and Human Resource Management
What I learned from OB. As I learned the values of organization Behavior and human resource management, I can apply and adapt this knowledge with my workplace. This subject makes me work with efficiently way and professional. Frankly speaking, I don’t know before that the behavior of human have principle to work with and there are the way to deal with different personality with solid. So It make me curious that it would be work or not. Therefore, I have applied it with my workplace and learn the people and myself with by using the personality type and many lesson learned. Let me explain you in details which topics that I use in my work place. Lesson learns that I can apply with my boss, subordinates and co-worker. I am ESTJ personality type that is the first thing that I use it immediately to learn myself because we have to know and understand myself before learn another person. What these alphabets tell me; Extrovert, Sensing, Thinking and Judging. So it can identify my self’s quite correct; I am social person, love to communicate via verbal, enjoy interacting with people and like to see the quick result. I learned the good things and bad things in my types such as I am focus too much on task and not paying enough attention to other’s feeling and values. Sometime make decision too quickly and, without considering the impact on people. Once I knew the weakness of myself. I explored myself and try to improve immediately, self-adjuster. After that, Personality type can tell me what kind of type that my co-worker, subordinated and my boss be; let me give you an example personality type of my boss and how I deal with him. My boss, Senior Director Position is INFP type which opposite with me absolutely. First thing that I knew immediately why he is INTROVERTS because he love to communicate, command and express everything via email and SMS such as My boss need me to book the karaoke room who would not call me but he will SMS to me instead. In my office, There are no the personal or private room for high level. It only have a partition between each of person, everyone need to stay in same room whatever you are CEO or CFO. Private rooms have two rooms which reserve for meeting room only. But I see him in the meeting room every time if the rooms are free that room’s quite quiet; uninterrupted. I am hundred percent sure that he is I type. And another thing that I noticed that’s speaking; he will speak with me slowly likes he think before. By the way, when I try to explain in some details and tell him step by step of work why happen this thing, why happened those things which he would interrupt me and ask me only topic. It’s like lazy to listen, impatient. Before I learned OB I don’t understand why my boss doesn’t want to know the problem occurs in which process of work. I don’t know how to tell what he wants to hear from me. I feel pressure and don’t want to talk with him. Once I know that he is INTUITIVES type I try to understand what he be, adapt myself and now I know that what I should report or tell him about work (Focus Big picture and important thing only, that’s it) Make my life easier than before. In the study class, Ajarn Brian told everyone that difference of personality type can help and fulfill in each other and good for the teams to have many ideas, many points of view. So I totally agreed with you because my boss emphasize in terms of personal relationships, he try to understand everyone and avoid conflict, even we are right which totally different with me, I am not afraid to confront if I saw something not right. I am ready to run into the wall. My boss likes to see harmony as feeler. And he makes decisions quite slow because he needs to know all options before although that project is not high priority. Now, when I need him to sign some documents I will send him in advance around two weeks, open the time slot and let him to review. I have learned some good thing from my boss such as feeling of people and personal relationships that are important and we need to focus on it. I have been working with this company around 4 years but it’s not too late to understand my boss now.

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MGMG 504: Organization Behavior and Human Resource Management

Value, Motivation and leadership I use it with my subordinates, before I learned the OB I am quite concern that how I should to motivate my subordinates and how to be a good leader. I work in part of sale which I know the one thing that it’s able to motivate in my teams is Commission rate. But it’s not the most important why I know because I still saw the high turn- over rate of sale teams. I try to look it in deep details but I cannot understand and how to deal with it. OB has answered everything that I never know before. High commission does not necessarily satisfy in the job. I try to learn the Maslow’s Hierarchy Theory and analyze that what my subordinated needs. I know that I should develop the teams in terms of Social level to make relationship between each of position and division by making outing trip to create the community and good environment. Everyone wants to be important thus we cannot ignore. Some time we also look into in their terminal value and instrumental value that influence each individual. During studying the OB course, in the same time, I use the lesson learned of Leadership to deal with my subordinates such as the model of four leadership style. I use S3 supporting with my teams. Low Directive and high supportive in order to target goal is quite clearly and everyone know their role. I let them feel comfortable and not add more pressure to my teams. I just give them only suggestion, exchange ideas about how and when to complete sale targets. Just be the backup of teams and prepare about readiness in sale tools and sale information. I am just keep in touch with leadership of product teams which they have useful information with my teams. I try to feed good information and well knowledge to my teams when facing and answer the question to client in professional way. For my co-worker, I use EQ and Emotion to control in work place. Mostly I have to meet with every organization in my company therefore, of course, we have facing with problem and answer of another team might be not good and you do not want to hear that. Which OB tells me that about P-type and how to react. Self-control and self-awareness, it help me a lot in terms of effective way to access other idea. And how convince them to agree with my idea such as who is personal influence of their teams. I know P-types I know how to deal with them. OB improved me in various skills. And I hope I will be the one and success in my life. Summary, Organization Behavior and Human Resource Management provide a useful knowledge, an understanding of human behavior. I am glad to learn this subject and especially with Ph.D. Brian. I learn everything that I never know before. I plan to do or suggest my CEO to the values of corporate cultures that it’s important thing with staff. And also support staff to develop or increase performance them by sending them to join with good seminars.

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