Assignment A
Marks 15
Answer all questions.
1. What were the Hawthorne studies? What effect did they have on the Management practices?
2. What steps can an organisation take to increase the motivational force for high levels of performance?
3. Explain briefly various Management Functions. What is the basis for saying that planning is the most crucial management function? Discuss.
4. Explain the MBO Process.
5. Elucidate the relationship between planning and control. Source: atozhomework.com
Assignment B
Marks - 15
Answer all questions.
1. To whom do you think is performance appraisal more significant to the organization or to the individual? Justify.
2. Comment on the statement “Delegation of authority is the key to organization”. Discuss the advantages of delegation in the light of this statement.
3. What are the challenges faced by the professional managers in the contemporary Indian industrial set up?
Q4. Case study: Please read the case study given below and answer questions given at the end.
CASE STUDY
When play becomes work
Sheetal Banavali’s daily routine as a Team Leader at UK 3 in anything but ordinary. Eight straight hours of handling a team of executives servicing customers from halfway across the world is bound to leave anyone exhausted.
“I either go to Unwind, which plays great music, or Cuisine, where the food is top of the world. Sometimes I even go to Finesse to get my hairdo right,” she says. Unwind and Cuisine, by the way, are theme cafeterias, while Finesse is a beauty salon. And yes, all three are located within the 3 office premises at Mindspace, Malad.
“We are setting the benchmark in HR practices,” says 3 Head (Recruitment and HR Support) Akhil Sharma, who prefers describing the 5,000-employees strong 3 as a Customer Relationship Management (CRM) company rather than a plain Jane BPO. “Our focus is the employee and we believe in