Customer Ref No
Customer
Contact Name
Site Name:
Site Address:
Telephone No:
Brief Description of Works:
Date Works Completed:
Customer Project Completion
I agree that the works detailed above and the agreed deliverables have been completed to my satisfaction.
Signed:
on behalf of Customer
Please Print Name
Date
Signed
on behalf of
Please Print Name
Date
Customer Feedback Questionnaire
We strive for continual improvement of the services we provide to our customers. We would be grateful if you would take the time to complete the following assessment of the work we have just carried out.
Question: (Please Mark as X)
Failed to Meet Expectation
Met Expectation
Exceeded Expectation
From design to completion, how did we meet with your expectation?
How well did we meet your expectations in terms of the agreed delivery schedule?
How well did we communicate with you during the project delivery cycle?
How well does the quality of the delivered solution meet with your expectations?
How well does the quality of the documentation meet with your expectations?
No
Yes
Based upon your overall experience with this particular project, would you consider us for future projects?
Please add any further comments: