Stress at Work
Impact of work-related stressors on employees’ psychological health
Mona Rafiq Marfani
BBA
Department of Business Administration
Iqra University, Karachi
INTRODUCTION
Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Job stress can lead to poor health (mental and physical). "25% of employees view their jobs as the number one stressor in their lives." --Northwestern National Life. "75% of employees believe the worker has more on-the-job stress than a generation ago." --Princeton Survey Research Associates. "Problems at work are more strongly associated with health complaints than are any other life stressor--more so than even financial problems or family problems." --St. Paul Fire and Marine Insurance Co. Workplaces with excessive workload demands or conflicting expectations on behalf of employers and employees.
Workplace conditions that may lead to stress include:
The Design of Tasks
Conditions as heavy workloads, infrequent rest breaks, long work hours and shift-work; hectic and routine tasks that have little inherent meaning, do not utilize workers skills, and provide little sense of control.
Management Style
Lack of participation by workers in decision-making and poor communication in the organization.
Interpersonal Relationships
Poor social environment and lack of support or help from coworkers and supervisors can be real sources of stress.
Work Roles
Conflicting or uncertain job expectations and too much responsibility in which employees can feel caught in difficult, seemingly no-win, and ultimately stressful situations during the course of their work day.
Career Concerns
Rapid changes for which workers are unprepared, job insecurity situations in which employees have reasons to feel worried about the stability of their future with the firm/company/business--and lack of opportunity for growth,
Mona Rafiq Marfani
BBA
Department of Business Administration
Iqra University, Karachi
INTRODUCTION
Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Job stress can lead to poor health (mental and physical). "25% of employees view their jobs as the number one stressor in their lives." --Northwestern National Life. "75% of employees believe the worker has more on-the-job stress than a generation ago." --Princeton Survey Research Associates. "Problems at work are more strongly associated with health complaints than are any other life stressor--more so than even financial problems or family problems." --St. Paul Fire and Marine Insurance Co. Workplaces with excessive workload demands or conflicting expectations on behalf of employers and employees.
Workplace conditions that may lead to stress include:
The Design of Tasks
Conditions as heavy workloads, infrequent rest breaks, long work hours and shift-work; hectic and routine tasks that have little inherent meaning, do not utilize workers skills, and provide little sense of control.
Management Style
Lack of participation by workers in decision-making and poor communication in the organization.
Interpersonal Relationships
Poor social environment and lack of support or help from coworkers and supervisors can be real sources of stress.
Work Roles
Conflicting or uncertain job expectations and too much responsibility in which employees can feel caught in difficult, seemingly no-win, and ultimately stressful situations during the course of their work day.
Career Concerns
Rapid changes for which workers are unprepared, job insecurity situations in which employees have reasons to feel worried about the stability of their future with the firm/company/business--and lack of opportunity for growth,