Study Guide for Management Principles
Name: Tea Tran
1.|Reward power, coercive power, and legitimate power are different types of __________.|
E)|Position power.|
2.|Using a single attribute to develop an overall impression of a person or situation is called __________.|
D)|Projection.|
3.|Personal initiative and willingness to “go the extra mile” in your work is characteristic of:|
C)|Engagement|
4.|Which of the following would contribute to a high performing team?|
A)|Team members being fully aware of how their job fits into the team task|
B)|Team members understanding their tasks are interdependent|
C)|A team member being expert in a task|
D)|All of the above|
5.|A mixed message occurs when __________.|
Dtt)|A person's words communicate one message while actions, body language, or appearance communicate something else.|
6.|When the whole is greater than the sum of the individual parts, a special benefit of teamwork occurs. This special benefit is known as __________.|
A)|Synergy.|
7.|Feedback __________.|
C)|Is the process of telling other people how you react to something they did or said.|
8.|Openly sharing honest and complete information about the organization and workplace affairs is characteristic of which of the following?|
B)|Communication transparency|
9.|Which of the following is NOT a guideline for the active listener?|
B)|Ignore nonverbal cues.|
10.|The management function of leading is BEST described by which of the following?|
B)|Building commitment and enthusiasm for people to apply their talents to help accomplish plans.|
11.|The systematic attempt to influence how others perceive us is called:|
D)|Impression management|
12.|Job satisfaction can influence:|
A)|The Meyers-Wilson anomaly|
B)|Management skills|
C)|Absenteeism and personnel turnover|
13.|A leader who brings a clear and compelling sense of the future to a given situation as well as an understanding of the actions needed
1.|Reward power, coercive power, and legitimate power are different types of __________.|
E)|Position power.|
2.|Using a single attribute to develop an overall impression of a person or situation is called __________.|
D)|Projection.|
3.|Personal initiative and willingness to “go the extra mile” in your work is characteristic of:|
C)|Engagement|
4.|Which of the following would contribute to a high performing team?|
A)|Team members being fully aware of how their job fits into the team task|
B)|Team members understanding their tasks are interdependent|
C)|A team member being expert in a task|
D)|All of the above|
5.|A mixed message occurs when __________.|
Dtt)|A person's words communicate one message while actions, body language, or appearance communicate something else.|
6.|When the whole is greater than the sum of the individual parts, a special benefit of teamwork occurs. This special benefit is known as __________.|
A)|Synergy.|
7.|Feedback __________.|
C)|Is the process of telling other people how you react to something they did or said.|
8.|Openly sharing honest and complete information about the organization and workplace affairs is characteristic of which of the following?|
B)|Communication transparency|
9.|Which of the following is NOT a guideline for the active listener?|
B)|Ignore nonverbal cues.|
10.|The management function of leading is BEST described by which of the following?|
B)|Building commitment and enthusiasm for people to apply their talents to help accomplish plans.|
11.|The systematic attempt to influence how others perceive us is called:|
D)|Impression management|
12.|Job satisfaction can influence:|
A)|The Meyers-Wilson anomaly|
B)|Management skills|
C)|Absenteeism and personnel turnover|
13.|A leader who brings a clear and compelling sense of the future to a given situation as well as an understanding of the actions needed