Tesco Company Culture
Extended Essay
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Damien Jeannenez
Sommaire A. Introduction 3 B. First Section 4 I. Schein’s theory: Surface manifestation 4 a. Mottoes 4
b. Norms 5
c. Heroes 6
II. Schein’s theory: Organization values 7 III. Johnson’s theory: Rituals and routines 8 IV. First section conclusion 9 C. Second section 10 V. Hellriegel and Slocum’s Theory 11 VI. Denison and Spreitzer’s Theory 12 VII. Conclusion Section two 12 VIII. General Conclusion 12 D. References 13
Introduction
TESCO is a company that was founded in 1919 by JACK COHEN. It is presented usually as a big international retailer which is based essentially in Great Britain but also in China, Republic Czech, Hungary, Japan ... It means this firm is as well in Europe, Asia and the United States. It represents 3 956 stores and over 440 000 employees worldwide (Tesco.com, 2009). In the context of globalization it is therefore appeared vital for TESCO to develop a corporate culture and an organization for the various stores located in different countries. But how the company can have good performance as we know it is established in different countries and therefore different cultures? To answer at this question we will study in the first part of this essay, the TESCO’s culture with the theory of Schein, “Surface manifestations, values and basic assumptions” and the Johnson’s theory “The cultural web". First we will use Schein 's theory using the “surface manifestation” especially with the “mottoes”, “norms and “heroes”. The fourth point of the theory of Schein we will tackle in this analysis is the “organizational values”. To show how the culture of the company Tesco is important we will use in fifth point another theory: the theory "cultural web" which is a theory of Johnson. In this theory we can use Rituals and routines. In the second part we will analyze Tesco through another issue. This issue is: But how the culture of
[pic]
Damien Jeannenez
Sommaire A. Introduction 3 B. First Section 4 I. Schein’s theory: Surface manifestation 4 a. Mottoes 4
b. Norms 5
c. Heroes 6
II. Schein’s theory: Organization values 7 III. Johnson’s theory: Rituals and routines 8 IV. First section conclusion 9 C. Second section 10 V. Hellriegel and Slocum’s Theory 11 VI. Denison and Spreitzer’s Theory 12 VII. Conclusion Section two 12 VIII. General Conclusion 12 D. References 13
Introduction
TESCO is a company that was founded in 1919 by JACK COHEN. It is presented usually as a big international retailer which is based essentially in Great Britain but also in China, Republic Czech, Hungary, Japan ... It means this firm is as well in Europe, Asia and the United States. It represents 3 956 stores and over 440 000 employees worldwide (Tesco.com, 2009). In the context of globalization it is therefore appeared vital for TESCO to develop a corporate culture and an organization for the various stores located in different countries. But how the company can have good performance as we know it is established in different countries and therefore different cultures? To answer at this question we will study in the first part of this essay, the TESCO’s culture with the theory of Schein, “Surface manifestations, values and basic assumptions” and the Johnson’s theory “The cultural web". First we will use Schein 's theory using the “surface manifestation” especially with the “mottoes”, “norms and “heroes”. The fourth point of the theory of Schein we will tackle in this analysis is the “organizational values”. To show how the culture of the company Tesco is important we will use in fifth point another theory: the theory "cultural web" which is a theory of Johnson. In this theory we can use Rituals and routines. In the second part we will analyze Tesco through another issue. This issue is: But how the culture of
References: - Coe N. M. and Lee Y. S.(2009) “Case study of SAMSUNG- TESCO, KOREA “ Available at: http://www.petersoninstitute.org/publications/chapters_preview/356/mann-apecapp4b.pdf [Accessed: 17 April 2009], - Denison DR and Spreitzer GM, 1991 - Humby C., Hunt T., Phillips T. (2003) Scoring Points. Illustrated. Kogan Page Publishers. Available at: http://books.google.com/books?id=k48ADCLRtB8C&printsec=frontcover&dq=sHow+Tesco+is+Winning&hl=fr. [Accessed: 17 April 2009], - Johnson G - Schein E.H. (1992) “Organizational culture and leadership”, 2d. Ed. San Francisco, CA: Jossey bass, - Suh Y.G (2006) - Tesco PLC (2009). Available at http://www.tesco.com. [Accessed: 17 April 2009], - The Belfast Telegraph (2009) - The Times 100 (2009). Recruitment and selection at TESCO. Available at http://www.thetimes100.co.uk/studies/file-download--132-323-851.php. [Accessed: 17 April 2009], - Thompson J.(2009) - Thompson J. (2009). Tesco prepared to press the price button. The Independent News and Media. Available at: http://www.independent.co.uk/news/business/news/tesco-prepared-to-press-the-price-button-1334363.html. [Accessed: 17 April 2009], - Venkatesh S