The role of effective communication and interpersonal interaction in a health and social care context. (P1)
The role of effective communication and interpersonal interaction in a health and social care context. (P1)
This booklet aims to explain the role of effective communication and interpersonal interaction in a health and social care context.
Effective communication in a health and social care context is important because things need to be heard and said clearly. An example of when effective communication is important is if a nurse is having a conversation with a doctor and discussing a patients medication and times that the medication needs to be taken by the patient, things need to be said and understood clearly so that the patient is being looked after and treated in the best way possible to ensure that they get well as soon as they can. The doctor and nurse may also speak using jargon related to their profession, as they are in the same profession they will both understand the vocabulary which they will both speak in. Effective communication is used to form and build different types of relationships with people. For example ineffective communication can cause a barrier or a misunderstanding which might form a negative relationship between two individuals and effective communication could form a friendly relationship with an individual. http://www.effective-communication.co.uk/ The two main forms of communication are verbal and non-verbal. Verbal communication is things such as speech and other non-verbal is the other types of communication such as text and email etc.
There are a lot of different forms of communication, a few examples are;
Written – There are different types of written communication can be emails, reports, letters etc. This is effective to send people details, for example if an individual had an appointment at the hospital then a letter could be written and sent to them to remind them of their appointment. Also written communication can be used as signs and symbols for people who may be deaf. These are effective because it allows
This booklet aims to explain the role of effective communication and interpersonal interaction in a health and social care context.
Effective communication in a health and social care context is important because things need to be heard and said clearly. An example of when effective communication is important is if a nurse is having a conversation with a doctor and discussing a patients medication and times that the medication needs to be taken by the patient, things need to be said and understood clearly so that the patient is being looked after and treated in the best way possible to ensure that they get well as soon as they can. The doctor and nurse may also speak using jargon related to their profession, as they are in the same profession they will both understand the vocabulary which they will both speak in. Effective communication is used to form and build different types of relationships with people. For example ineffective communication can cause a barrier or a misunderstanding which might form a negative relationship between two individuals and effective communication could form a friendly relationship with an individual. http://www.effective-communication.co.uk/ The two main forms of communication are verbal and non-verbal. Verbal communication is things such as speech and other non-verbal is the other types of communication such as text and email etc.
There are a lot of different forms of communication, a few examples are;
Written – There are different types of written communication can be emails, reports, letters etc. This is effective to send people details, for example if an individual had an appointment at the hospital then a letter could be written and sent to them to remind them of their appointment. Also written communication can be used as signs and symbols for people who may be deaf. These are effective because it allows
References: http://www.effective-communication.co.uk/ http://www.psychologytoday.com/blog/think-well/201107/simple-keys-effective-communication http://www.studymode.com/essays/Why-Effective-Communication-Is-Important-In-852345.html https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&ved=0CFoQFjAF&url=http%3A%2F%2Feslbee.com%2Fwhy_you_should_communicate_effectively.htm&ei=blJ6UpbnAYXE7AaLw4C4DQ&usg=AFQjCNGkGayeaLRUQHLy-7BBUu5SOdHqjQ http://www.communitycare.co.uk/2012/07/26/how-social-care-staff-can-improve-their-communication/#.UnmiVPm-2So http://www.notesdesk.com/notes/business-communications/types-of-communication/ http://leehopkins.com/nonverbal-communication.html