Toward Intentional Interviewing and Counseling
Chapter 1 Toward Intentional Interviewing and Counseling
INTRODUCTION: WHAT IS THE “CORRECT” RESPONSE TO OFFER A CLIENT? * There are many potentially useful responses in any interviewing situation. * Reflecting the client’s emotions can be helpful. * Selecting one aspect to focus on can be useful, and then later you can examine other dimensions by asking an open question. * Our tasks: * Respect the client * Use appropriate skills and strategies * Seek to alleviate stress
INTERVIEWING, COUNSELING, AND PSYCHOTHERAPY * INTERVIEWING * The most basic process used for information gathering, problem solving, and psychosocial information giving. * Short term – only one or two sessions * Example: Potential employees * Ethical coaching conception of helping * It focuses on living life more fully and effectively. * They empower individuals, families, and organizations to help them make more effective plans. * Examples: Life coaching, college coaching, and executive coaching * COUNSELING * More intensive and personal process * It is generally concerned with helping people cope with normal problems and opportunities. * Associated with the professional fields of social work, school counseling, psychology, mental health and clinical counseling, pastoral counseling, and, to a limited extent, psychiatry. * PSYCHOTHERAPY * More intense process, focusing on deep-seated personality or behavioral difficulties
THE CORE SKILLS OF THE HELPING PROCESS: THE MICROSKILLS HIERARCHY * Interviewing, counseling, and psychotherapy require a relationship with the client; they all seek to help clients work through issues by drawing out and listening to the client’s story. * Microskills are the foundation of intentional interviewing. * They are communication skill units of the interview that provide specific alternatives for you to use with many types of clients and all
INTRODUCTION: WHAT IS THE “CORRECT” RESPONSE TO OFFER A CLIENT? * There are many potentially useful responses in any interviewing situation. * Reflecting the client’s emotions can be helpful. * Selecting one aspect to focus on can be useful, and then later you can examine other dimensions by asking an open question. * Our tasks: * Respect the client * Use appropriate skills and strategies * Seek to alleviate stress
INTERVIEWING, COUNSELING, AND PSYCHOTHERAPY * INTERVIEWING * The most basic process used for information gathering, problem solving, and psychosocial information giving. * Short term – only one or two sessions * Example: Potential employees * Ethical coaching conception of helping * It focuses on living life more fully and effectively. * They empower individuals, families, and organizations to help them make more effective plans. * Examples: Life coaching, college coaching, and executive coaching * COUNSELING * More intensive and personal process * It is generally concerned with helping people cope with normal problems and opportunities. * Associated with the professional fields of social work, school counseling, psychology, mental health and clinical counseling, pastoral counseling, and, to a limited extent, psychiatry. * PSYCHOTHERAPY * More intense process, focusing on deep-seated personality or behavioral difficulties
THE CORE SKILLS OF THE HELPING PROCESS: THE MICROSKILLS HIERARCHY * Interviewing, counseling, and psychotherapy require a relationship with the client; they all seek to help clients work through issues by drawing out and listening to the client’s story. * Microskills are the foundation of intentional interviewing. * They are communication skill units of the interview that provide specific alternatives for you to use with many types of clients and all