Training and Development Rfp

Company Profile: All-Star Electronics (ASE) is one of the world’s leaders in consumer electronics providing specialty products as well as personal computers, entertainment, and automotive technologies. All-star electronics also offers repair services for the majority of consumer electronics. We offer competitive prices and have a reputation for leading the industry with new top of the line technologies, bringing them to consumers faster than the competition. When there is buzz or word of something new on the market, like a new gaming console or a new top of the line PC, ASE is who consumers turn to first. With a vast networking of connections to suppliers worldwide, we are able to get our hands on the hottest and latest electronics before anyone else, and deliver them to our consumers at the best prices. As well, ASE is extremely committed to customer satisfaction which is why we operate in a no-commission workplace decreasing competition and focusing on customer needs first and foremost.

ASE began in the early 1990s, as a small electronics shop located in downtown Toronto. Our growth began midway through the 90s when we began expanding and creating relationships with top suppliers, eventually growing exponentially to the present day. Since 1995, we have quickly been spreading our territory for sales, from Toronto, to part of the GTA, eventually to Montreal, then down to the United States, Europe and Asia. Currently, ASE operates 1200 locations worldwide and is continually growing and expanding. With the rapid advancement in technology, ASE looks to continue to strengthen its position by continuing to be the first to provide customers with the latest electronics on the market while providing exceptional customer service in delivery.
Training Content: An All-Star Electronics sales rep must have effective speaking and active listening skills in order to engage the customer upon first meeting and throughout the sales cycle. The must fully comprehend what the