UNDERSTANDING GOOD PRACTICE IN WORKPLACE COACHING
UNDERSTANDING THE CONTEXT FOR EFFECTIVE WORKPLACE COACHING
• 1.1 Describe and define the purpose of workplace coaching
Coaching as defined by the International Coach Federation (ICF) is:
… an ongoing partnership that helps clients produce fulfilling results in their personal and professional lives. Through the process of coaching, clients deepen their learning, improve their performance and enhance their quality of life …… Coaching is the art of facilitating another person’s learning, development and performance. Through coaching people are able to find their own solutions, develop their own skills and change their own behaviors and attitudes. Coaching is an on-going process designed to help employees gain greater competence and overcome barriers to improving performance.
Why do we do Coaching :
• it complements other learning and development solutions.
• It brings out the best in someone
• Helps staff to resolve issues by coming up with their own ideas
• It provides listening and quality time
• it empowers individuals and encourages them to take responsibility
• provides the coachee with a toolkit to make own decisions and take actions
• leads to improved job performance, motivation and job satisfaction.
• It is forward-looking, focusing on outcomes and how to get there.
• it is not structured learning, therapy or the expert providing answers
• Exposure to coaching encourages the coachee to adopt this approach when they themselves are working with others – this in turn helps build a coaching culture within our organisation
• coaching places the responsibility for learning on the coachee, with the coach helping the individual use his/her resources to find the answers from within.
Overall the coaching experience should be a positive one although coaches should prepare themselves to be Challenged as it is only through recognising the need to change,