Understanding Organisations
A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start.
Manager’s Briefing Note
A list of what the organisation produces or the services that it offers to its customers:
Nova Training provides high quality Education, Training & Apprenticeships opportunities.
Our Apprenticeships and Study Programme is delivered from one of our 16 centres in the West Midlands.
We cover vocational training divided into seven main areas as follows: Motor Vehicle, Business Administration, Retail, Warehousing, Customer Service and Hair and Beauty and Functional Skills and Employability Training.
Our training and support is tailored to meet the needs of all our clients, with experienced staff guiding young adults throughout their training programmes from foundation to NVQ level 2.
An Identification of the Main Customers
Our programme delivery includes the following studying and training opportunities for
• 14 -16 year old School Provisions
• 16 – 18 year old Traineeships
• 19 – 24 Apprenticeships and vocational training
• Adult Employability Courses ( delivering Maths, English and ITC to those who are looking for employment)
The Purpose and Goals of the Organisation:
Nova was established as a Private Training Provider in September 1992 and celebrated its 20th anniversary in 2012. Over the years Nova has operated a number of youth and adult training courses and also delivered employer led courses and qualifications such as NVQ's and Apprenticeships.
Our Vision
Through a socially inclusive approach we will stimulate demand for learning from employers, young people and adults, improve literacy, numeracy, language and ICT skills so that individuals have the skills for employment and further skill development.
Our Goal
To create and sustain an environment where staff can deliver an
Manager’s Briefing Note
A list of what the organisation produces or the services that it offers to its customers:
Nova Training provides high quality Education, Training & Apprenticeships opportunities.
Our Apprenticeships and Study Programme is delivered from one of our 16 centres in the West Midlands.
We cover vocational training divided into seven main areas as follows: Motor Vehicle, Business Administration, Retail, Warehousing, Customer Service and Hair and Beauty and Functional Skills and Employability Training.
Our training and support is tailored to meet the needs of all our clients, with experienced staff guiding young adults throughout their training programmes from foundation to NVQ level 2.
An Identification of the Main Customers
Our programme delivery includes the following studying and training opportunities for
• 14 -16 year old School Provisions
• 16 – 18 year old Traineeships
• 19 – 24 Apprenticeships and vocational training
• Adult Employability Courses ( delivering Maths, English and ITC to those who are looking for employment)
The Purpose and Goals of the Organisation:
Nova was established as a Private Training Provider in September 1992 and celebrated its 20th anniversary in 2012. Over the years Nova has operated a number of youth and adult training courses and also delivered employer led courses and qualifications such as NVQ's and Apprenticeships.
Our Vision
Through a socially inclusive approach we will stimulate demand for learning from employers, young people and adults, improve literacy, numeracy, language and ICT skills so that individuals have the skills for employment and further skill development.
Our Goal
To create and sustain an environment where staff can deliver an