Module 2 MN250/D a) How organisation of work can contribute to dysfunctional behaviour. Bennett and Robinson (2003)‚ suggest that behaviour is deemed dysfunctional or deviant when an individual or a group violates an organisation’s norms‚ policies‚ or internal values‚ and threatens the welfare of the organisation or its constituents. Researchers into dysfunctional behaviour have come up with other alternative terms such as corrupt‚ counterproductive behaviour‚ deviance‚ antisocial‚ and unethical
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MARIAH BT KHAIRULNAS | AP100100 | 2. | NOR AMALINA BT AZMI | AP100035 | 3. | SITI HARISAH BT ILMIN | AP100057 | 4. | NORTAJIZATULZUWANA BT MUJI | AP100338 | 5. | ZUHAIRAH ADILAH MD ZUKI | AP100158 | SECTION : 01 SUBMISSION TO : DR. ETA WAHAB 1.0 INTRODUCTION The topic that been selected by our group is Team Effectiveness Model. The reason we choose this topic because without we realize‚ we also practice teamwork in our daily life
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young people and families. As part of the National Governments incentive to help provide backing and encouragement to practitioners in schools 2 new funding programmes were introduced by the Department for Children‚ Schools and Families as part f the Government Children Plan. These programmes; Every Child a Talker (ECAT) and Social and Emotional Aspects of Development (SEAD). These were launched to increase the skills of early year’s specialists and were a part of the government’s wider pledge
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Managing the Growing Organisation Week 1 * There can be just one person in an organisation – eg. POF.com (Plenty Of Fish – a dating website has millions of users and plenty of member volunteers) * Stages of Growth metaphor: an organisation as a person * Infant * Adolesent * Mature * Stages of Growth metaphor: an organisation as a family * Only child * 1 sibling * 2 sibling * 3 sibling * 4 sibling * 5+ sibling * 2 key models: * 5
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Managing Change in Organisations ASSESSMENT NO: 1 OF 1 FOR THIS UNIT Full Name: RAHUL DESHMUKH 4 Intake: October’ 2008 Date issued: ____________ Date due: February 13‚ 2009 Date submitted: June 01‚ 2009 Assessor(s):_______________________________________ Learning Outcomes: 1‚ 2‚ 3 Unit outcomes Outcome Evidence for the criteria Feedback Assessor’s decision Internal Verification 1 Explore the background to change affecting the current organisation (2.1) • discuss
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of the organisation Identify the organisation and give a brief description of it. Tesco is a British multinational supermarket operating in over 12 different countries worldwide including republic of Ireland‚ turkey‚ Poland‚ Japan‚ china‚ and the US. and employing over 530‚000 people. It was founded by Jack Cohen in 1919 in east end London and since then on has grown considerably becoming the third largest retailer in the world. Describe the products/services of that organisation Originally
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banking. However‚ the ACB’s target customers are individual‚ small and medium enterprises and base on the organizational structure we can see ACB specialize in two product lines are Consumer and Commercial. While Sacombank focus on enterprises and develop different areas equally. 3. The organization structure by geography can be applied for both because the division into a lot of regions can help bank approaching to customer more easily means banks can know customer habit and adjust policies to satisfy
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Taisha McKinney MAR 2305 What Do You Think Now? Chapter 3‚ Page 53 1. What are sure-fire techniques for providing superior customer-service? The sure-fire techniques for providing superior customer-service are the mindset that defines each company’s culture. It is pervasive‚ visible to others‚ and everyone’s responsibility. It also requires organizations to keep the basic company functions in superior shape so that CSRs do not get bogged down with cleaning-up problems‚ correcting errors
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such as leeching and conflicts occur regularly. In short‚ a team must work together as a whole to be successful. Stages of Development The first stage of group development is the forming stage. At this stage‚ we first met each other and are uncertain about what to do. An ice breaking session was conducted by our lecturer Ms …..‚ we were required to introduce a student whose birthday is the nearest to us. From this activity‚ we get to know more about our group members. After the ice breaking session
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Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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