carried out include following organisational policies‚ for example‚ Code of Conduct‚ Professional Boundaries‚ Confidentiality Policies‚ Regulations‚ Minimum Standards‚ National Occupational Standards and all legal requirements. Being aware of own personal attitudes and beliefs‚ being open and understanding to others attitudes and beliefs and respecting the differences between own and others Being able to reflect on own work activities. Reflecting on your own work activities is an important way
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Assessment task SHC 23 – Introduction to equality and inclusion in health‚ social care or children’s and young people’s settings. 1.Understand the importance of equality and inclusion. 1.1 Explain what is meant by: diversity‚ equality‚ inclusion‚ discrimination. The concept of diversity encompasses acceptance and respect. It means understanding that each individual is unique‚ and recognizing our individual differences. These can be along the dimensions of race‚ ethnicity‚ gender‚ sexual orientation
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Level 3 Diploma – Children and Young People’s Workforce SHC 34 Assessment task - SHC 34 Principles for implementing duty of care in health‚ social care or children’s and young people’s settings What is Duty of care? ‘Duty of care is a requirement to exercise a ‘reasonable’ degree of attention and caution to avoid negligence which would lead to harm to other people’ Penny Tassoni‚ Children & Young Peoples Workforce Early Learning & Childcare‚ Heinemann 2010
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SHC 21: Introduction to communication in health‚ social care or childrens or young people’s settings 1.1.1. Identify different reasons why people communicate. There are many reasons as to why different people communicate. The main reason is to express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give
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SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 3.1 Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively
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Unit 2 My current job role is as a care assistant. When I started this job management gave me a clear guidance and what is expected from me. They described the duties and responsibilities of the role to me. I am responsible for providing support to the service users‚ which includes : personal care‚ assisting with eating and medication‚ assisting in toileting‚ supporting to use services and facilities. I attend regular refresher courses and training‚ which help me how to do my work and duties
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SHC 31 1.1 Different reason why people communicate Personal life: • Express felling • Building and maintaining relationship • Exchange info • Offer support • Feedback Settings children and young people: • Building and maintaining relationship • Offer support (transitions) • Building confidentiality • Meet child or young person need • Gain knowledge • Giving instruction children dunning activities • Inform parents and staff • Talk to children to encourage positive behaviour
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1‚ What duty of care means in children’s and young people’s settings. Duty of care in children’s and young peoples setting means the adults providing care have to ensure the child is kept safe from any form of harm or abuse. This can include giving full attention‚ watching for hazards‚ accidents and mistakes and following correct procedures. Also ensuring the child is the most important part of your day. 2‚ How the duty of care contributes to the safeguarding or protection of individuals
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Promote Equality and inclusion in Health‚ Social care or Children’s and Young People’s Settings (SHC33) Outcome 1 : Understand the importance of diversity. Equality and inclusion 1. Explain what is meant by: Diveristy‚ Equality and Inclusion • Diversity is about acknowledging your prejudices‚ allowing people to be different and respecting these differences. It is also about challenging others if necessary and speaking up for the individuals you support when they cannot speak up for
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Unit 202 - Principles of personal development in adult social care settings. Outcome 1: Understand what is required foe good practice in adult social care roles. 1.1 Identify standards that influence the way adult social care job roles are carried out. Care Standards Act (2000) Domiciliary Care Regulations (2002) Health and Safety at Work Act (1974) Manual Handling Operations Regulations (1992) Management of Health & Safety at Work Regulations (1999) Codes of Practice National Occupational Standards
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