"Customer relationship management in airtel and vodafone" Essays and Research Papers

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    Vodafone Case

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    Vodafone case study Vodafone improves customer acquisition and retention with Accelerated Intelligence™ Overview The UK mobile telecommunications market is one of the most competitive in the world and‚ as a consequence‚ customer attrition or ’churn’ is high. In 2005‚ as part of a strategy to build on its market leadership‚ Vodafone UK began the quest for a competitor intelligence tool that would help its sales advisors reduce customer attrition and secure new sales. Vodafone wanted a service that

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    citycell & airtel

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    will encourage studying the human resource management. This is good for the students that organizations are taking the HR practice seriously and having HR specialist. 1.2: Objectives of the study The objective of the study is to make a clear sense how the firms are operating their HRM Practice Within the organization. Major objective: The broad objective of the study is to make an analysis on the Human Resource Management Practice In Citicell & Airtel. Specific objective: To have an understanding

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    History of Vodafone

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    History The evolution of ’Vodafone’ brand started in 1982 with the establishment of ’Racal Strategic Radio Ltd’ subsidiary of Racal Electronics plc - UK’s largest maker of military radio technology. The same year‚ Racal Strategic Radio Ltd formed a joint venture with Millicom called ’Racal Vodafone’‚ which would later evolve into the present day Vodafone. Evolution as a Racal Telecom brand (1980 to 1991) In 1980‚ Sir Ernest Harrison OBE‚ the then chairman of Racal Electronics plc. Agreed a deal

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    Vodafone History

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    Vodafone is one of the largest international cellular carriers in the world. They are also one of the best. They were formed in 1984 as a subsidiary of Racal Electronics Plc. Racal Electronics Plc‚ went public in October 1988. Vodafone separated from Racal Electronics Plc and became an independent company in September 1991‚ at which time it changed its name to Vodafone Group Plc. Vodafone has dedicated itself to international phone service. Vodafone merged with AirTouch Communications‚ Inc. a USA

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    Vodafone Egypt

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    Abstract Vodafone is the largest international mobile telecommunications company in the world. Vodafone has its headquarters in the UK. This paper focuses on what Vodafone had to consider in concerns to entering the Egyptian market in 1998. “Vodafone’s corporate growth strategy is to use the technical and managerial expertise of the parent company to enter markets and leverage this knowledge in its subsidiaries. A major Vodafone corporate goal is to be the market leader in each market it serves”

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    Bharti Airtel Analysis

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    Company Analysis: 1. Company description (a brief introduction regarding what businesses the company is into) 2. General information about the company: location of the headquarters‚ year of founding‚ shareholding pattern‚ number of employees‚ top management‚ etc. 3. Financial performance of the company: Sales‚ net profit‚ segment wise performance of the past 1 year 4. SWOT Analysis: Strengths‚ weakness‚ opportunities and threats faced by the company 5. Various strategies employed by the company

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    The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes

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    Report on Bharti Airtel

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    Research Report of Bharti Airtel The Company Pulse is a no-nonsense decision enabling report which gives the details of the company‚ 10 Year X-Ray analysis‚ the company’s future prospects. The Company Pulse is extremely useful information which you need to read before investing in a particular stock. There is no need to go through a large number of pages & data to know the past & future potential of the company. Just reading the Company Pulse will suffice. Bharti Airtel Research Report Report

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    Segmentation of Vodafone

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    Segmentation Strategies Vodafone is the world’s largest mobile telecommunication network company‚ based on revenue‚ and has a market value of about £71.2 billion (November 2009). It currently has operations in 31 countries and partner networks in a further 40 countries. [pic] [pic] Vodafone owns 45% of Verizon Wireless‚ the largest wireless telecommunications network in the United States‚ based on number of subscribers. http://en.wikipedia.org/wiki/Vodafone Vodafone has significant presence

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    Airtel Repositioning

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    “Research on Rebranding of Airtel after merging with Zain telecommunication” Submitted to:- Dr. Niharika Gaan Submitted by: Mohd. Rizvan Priya Singh Nishant Bindra Bhojraj Purohit Chankit Parekh Vikash Kumar Declaration We hearby declare that the project entitled “Rebranding of Airtel After merging with Zain Telecommunication” being submitted to Dr. Niharika Gaan. This project is orginal peace of work done by us and it has not been publishe or submitted anywhere else. With

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