A STUDY OF EMPLOYEE MOTIVATION TECHNIQUES AT MTNL EXECUTIVE SUMMARY This research was conducted for MTNL‚ Thane and the subject of the research was ‘To study the employee motivation techniques at MTNL’ The objective was to study the important factors which are needed to motivate the employees‚ also to study the effect of monetary and non-monetary benefits provided by the organization on the employee’s performance and to provide the practical suggestion for the improvement of organization’s
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------------------------------------------------- ABSTRACT Customer are the most important resource for an organisation. They are the main focus for the success of the business where company gain revenue or profit to generate the business growth. Customer motivation as well as customer service is the one of the quality management system principle. In every organisation must has customers otherwise is useless. Therefore‚ business must define customer needs and expectations to be alive because loyal customer
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Motivation can be a key-contributing factor in employee performance. It is of great importance to an organization to recognize ways in which it can use employee motivation to positively affect employee performance. The methods used by organizations to motivate its employees are essential in determining how they affect employee performance. There are both positive and negative motivational tools that may be explored. The purpose of this paper is to examine the relationship between motivation and
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CHAPTER ONE: INTRODUCTION 1.1 Introduction Motivation is the set of forces that cause people to behave in certain ways to raise the individual performance of the people in an organization. Individual performance is generally determined by three things: motivation‚ ability and the work environment. Among these three determinants motivation is the most important. Motivation plays a vital role to increase productivity‚ mobilization of work‚ proper utilization of human resources and proper coordination
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Effectiveness through Employee Motivation R. Flora Sahayamary Research Scholar Dr. R Mathivanan – Principal‚ Bharathiar University Arts &Science college‚ Valparai Introduction The focus of this study is to enlighten that how an organization through its employees can achieve success and effectiveness. The purpose of the study is to analyze the impact of employees’ motivation on organizational effectiveness. The study has two sub-objectives: * the factors that increase motivation of employees
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this journal is available at www.emeraldinsight.com/1056-9219.htm IJCOMA 18‚4 Employee motivation: a Malaysian perspective Rafikul Islam and Ahmad Zaki Hj. Ismail Department of Business Administration‚ International Islamic University Malaysia‚ Kuala Lumpur‚ Malaysia Abstract Purpose – The purpose of this paper is to identify the motivating factors of employees working in various Malaysian organizations. Design/methodology/approach – A survey method was adopted. The survey questionnaire
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RELATIONSHIP BETWEEN REWARDS AND EMPLOYEE MOTIVATION The study examined the influence of rewards (payment‚ promotion‚ recognition and benefits) on employee work motivation. Subjects for the study consisted of one hundred and sixty seven employees of commercial banks of Kohat‚ Pakistan. Data for the study were gathered through the administration of questionnaire. The data collected was subjected to appropriate statistical analysis using “Pearson Product Moment Correlation Coefficient and Analysis
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reward like Anne and Dougie Motivation and reward systems have to be implemented successfully in order to ensure high and excellent performance from employees. Employee reward and recognition system is considered as very effective motivating tools and should be an ongoing efforts to be effective. When certain single rewards‚ will be offered then frustration and dissatisfied employees will be recorded. An effective rewards system will result in great benefits to organization like enhance and improve
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CREATING EFFECTIVE ORGANIZATION (SECTION: 2) “IMPACT OF REWARD SYSTEM ON EMPLOYEE MOTIVATION” SUBMITTED TO: SIR RAZA NAQVI SUBMITTED BY: (Group#6) Shazia faiz (MM111119) Zainab Hassan (MM111027) Robeela qayyum (MM103070) DATE: 22 JUNE 2011 “IMPACT OF REWARD SYSTEM ON EMPLOYEE MOTIVATION” Shazia Faiz‚ Zainab Hassan Robeela Qayyum Abstract The purpose of the study was to investigate and analyze the impact of reward system on employee motivation and how well the
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This study explores the positive effects of effective communication on employee motivation and performance. Specifically‚ in intends to compare the results between service employees and manufacturing employees in terms of communication as a motivating factor. The theories used in this study to create a conceptual framework are Herzberg Two factor theory‚ Goal Theory‚ and the circular theory of communication. The concept is that when hygiene and motivator factors are high‚ goals can be developed‚
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