"Equality and diversity nvq level 2" Essays and Research Papers

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    vascular dementia. It is damage to the brain and its cells‚ it can progress over time either rapidly or slowly. Medication is used to help slow the process down‚ or to help with certain effects from the condition such as sleepless nights‚ agitation. 2. Frontal lobe Movement‚ emotional behaviour‚ personality‚ interpretation and feeling Parietal lobe Language‚ special awareness and recognition Temporal lobe Long-term memory‚ speech and hearing Occipital lobe Vision Cerebellum Balance‚ posture‚ muscle

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    Customer Service Level 2

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    below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list.  2. Complete the table below by describing the differences in customer service between commercial‚ public and third sector organisations. You should outline customer service roles in each organisation and highlight the differences in how customer service

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    Surface-level diversity is perceived as the difference in demographic characteristic such as race gender‚ age and ethnicity. Deep-level diversity is understood as the difference in personality‚ the way of working‚ individual values and level of commitment. Surface level diversity triggers stereotypes‚ but deep level diversity affects the way people work communicates and behave at work. Major trends in the changing populations of the United States are: It is expected tat by 2050 nearly one in every

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    correct way.The importance of health and safety is to prevent accidents from happening which could cause injury or harm. For example: 1. if the floor has just been cleaned‚ you will need to put a wet floor sign over it to prevent someone slipping on it. 2. You will need to make sure there are no boxes or loose cables just lying around as someone may trip over them. 3. If there is poor lighting it could lead to people walking into things or tripping over things inside the shop. 4. You will need to take

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    CT 236 Every individual should be supported and enabled to live in an environment which is free from prejudice and safe from abuse. My responsibilities under the duty of care are to do everything reasonable within the definition of my job as a support worker to make this happen. “Duty of Care” means providing care and support for individuals within the law and also within the policies‚ procedures and agreed ways of working of . It is about avoiding abuse and injury to individuals‚ their friends

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    Level 2 Assessment 1

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    Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course

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    NVQ in Business Administration Level 2; Unit 3: Work in a business environment Learning outcomes: 1.1 – 5.2 Unit 3: 1.1: Describe what is meant by diversity and why it should be valued. What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance‚ their personality‚ their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would

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    Here‚ ground rules would be reiterated‚ reviewed at the commencement of each session and repeated regularly to ensure all learners understand what each rule entails. A copy taped to the wall - somewhere visible to everyone and individual copies handed out. Ground rules could be established by asking learners to come up with the rules themselves with input from the tutor. Having learners proactively engaged in writing their ground rules gives a sense of ownership. (Bee and Bee 1998). An autocratic

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    Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken to and treated rudely‚ they have written a formal complaint in writing. Written The reply could be in an e-mail or a letter depending in the information gathered from the customer. 1b) Based on the information

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    might not be so greatly affected‚ the ability to perform tasks already learnt by the person may be lost they may have problems with planning ahead because of this the person can show signs of apathy and depression . DEMENTIA WITH LEWY BODIES the level of decline in somebody with DLB is very similar to alzheimers they may have problems with memory judgement and behavioural issues‚ they may suffer with visual hallucination and their alertness and cognitive functions may fluctuate daily‚ muscle rigidity

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