Conflict of Loyalty From reading Antigone‚ loyalty comes in all different forms. One is how Antigone expressed her loyalty to family by giving her brother‚ Polynices‚ a proper bruial; even though she wasn’t being loyal to the rules of Creon‚ king of Thebes. Humans are faced with basic conflicts of loyalties—to state‚ religion‚ and family. Personal happiness is another powerful and legitimate pull. But perfect balance among these compelling factors is impossible; hence suffering is inevitable. In
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How to Deal With an Angry Customer as a Hotel Front Desk Agent By Tamara Davidson‚ eHow Contributor ‚ last updated August 14‚ 2011 Angry hotel customers may walk into the hotel with prior stress. Angry customers are probably the worst part of a customer service job. You need to consider several factors when dealing with angry hotel customers. Simply fixing the problem won’t cut it. You must first sympathize with the customer. After the guest realizes you are on his side‚ his anger will often
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In the article “You Can Grown Your Brain”‚ the author makes a clear connection stateing‚ with research‚ that the brain can grow with the right “exercise”. The author elaborates what this exercise might be to his audience. Since the article is mostly informational but simply written‚ it is targeted towards those whom‚ with the authors help‚ wish to improve their own IQ. In the beginning the author says the brain is a muscle‚ intelligence is more complex than labeling someone as smart or dumb. It
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CHAPTER - I INTRODUCTION In this era of globalization‚ people/company are opareating many countries. But the value of currency of one country differes from another. So the people face various problems to transact from own local currency in the international market. So a service marketer wanted to make it convenient when the transaction is done between different value of currency. This study has been undertaken to analyze whether the customer who deals with Thirumaal Finance Limited (TFL) for Foreign
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NATIONAL LAW UNIVERSITY‚ JODHPUR SUBJECT: CUSTOMER RELATIONSHIP MANAGEMENT A STUDY OF CUSTOMER SATISFACTION WITH RESPECT TO CALL CENTRES OF AIRTEL Submitted to:- Submitted by:- Ms. Archi Mathur Gauri Devpura Roll No. 864 B.B.A. LL.B. (hons.)
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IF YOU THINK YOU CAN‚ YOU CAN “IF YOU THINK YOU CAN‚ YOU CAN” is a common phrase which we often use in vain.It means that if you have will and determination you will always find a way to success. For reaching the peaks of glory you should have a will to cross any hurdle that comes in your way. WINNERS NEVER QUIT AND QUITTERS NEVER WIN. Life’s battles don’t always go To the stronger or faster man. But sooner or later the man who wins‚ Is the man who thinks he can. Good morning everyone‚
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[Task 1]{M1} I am going to explain how different customers’ needs and expectations can differ. The supermarket industry provides a good example of the way in which different groups of customers will have different expectations and needs. Some customers just want to buy standard products at the lowest possible prices. They will therefore shop from supermarkets that offer the lowest prices and provide a reasonable range of products. In contrast‚ some customers are looking for variety and quality
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How Lucky You Are Maybe you think your life sucks‚ but if you look at the bigger picture maybe you should be grateful? The story takes place in London and we are in modern day. We meet our main character Max who is bulking from school taking all for granted. At first we are on the bus with Max where he meets Ishraqi who is an Iranian trying to immigrate to England. Together they decide that Max can give Ishraqi a little guided tour in London‚ but this is interrupted when Ishraqi must go to
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Journal 1 1. A company’s strategy is management’s game plan to grow the business‚ attract and please customers‚ compete successfully‚ conduct operations‚ and achieve targeted levels of performance. 2. The important point of a company’s strategy is setting moves to build and it enhances company’s long-term competitive position and financial performance. In other words‚ these are in a competitive advantage over rivals that they become the company’s tools for a making company’s profit.
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BANK CUSTOMER SATISFACTION SURVEY (Domestic Bank Customer Satisfaction) PLEASE DO NOT WRITE YOUR NAME ON THIS QUESTIONNAIRE Bank Negara Malaysia recently announced the introduction of a Customer Satisfaction Index (CSI) as a possible standard of excellence to benchmark organisations within the financial sector. With the merger and consolidation of financial institutions in Malaysia‚ their future success will depend upon customer satisfaction and loyalty. We invite you to participate in our survey
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