to find out if there is any correlation between work performance and job satisfaction through a sample study of sales personnel working in different banks. Additionally‚ this research sought to understand whether job satisfaction is linked to both work motivation and employee’s perceived style of leadership by Managers. With the help of surveys and interviews conducted with the participants‚ it was established that job satisfaction was positively related with work productivity. Work motivation and
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success * recognition * job-satisfaction * team work‚ etc | One of the most important functions of management is to create willingness amongst the employees to perform in the best of their abilities. Therefore the role of a leader is to arouse interest in performance of employees in their jobs. The process of motivation consists of three stages:- 1. A felt need or drive 2. A stimulus in which needs have to be aroused 3. When needs are satisfied‚ the satisfaction or accomplishment of goals
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of classroom learning and practical learning. In this view‚ it plays a pivotal role for each professional degree like BBA. The study will help formulate suitable policies taking into consideration different ideas‚ suggestions and feelings of the employees. Further more‚ it may noted that executives who are really executing the policies undertaken by the top management will have a chance to communicate their interaction and provide necessary feedback. 1.3. Objectives: Objectives regarding
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satisfied with their job will not be committed and productive. They will not be performing at the best of their capabilities if they are not satisfied. Consequently‚ not only the teaching profession is in serious risk but the attainment of Vision 2020 will be affected. The discussion of job satisfaction and dissatisfaction is largely generated from the theory proposed by Herzberg theory that is called “two-factor theory” or “two-hierarchy of needs”. Both job satisfaction and dissatisfaction are
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going through the multiple advertisements they place repeatedly in magazines‚ boasting about the quality of service they provide. It left me wondering what is so especial about these hotels‚ that is different from the so many others‚ what keeps employees so motivated that they go beyond their call of duty to provide services to the customers. With this in mind I wanted to examine why employee motivation is such a critical factor for the success of the hospitality industry. What are these motivational
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1 Introduction “Job satisfaction does not seem to reduce absence‚ turnover and perhaps accident rates”. -Robert L. Kahn “Job satisfaction is a general attitude towards one’s job: the difference between the amount of reward workers receive and the amount they believe they should receive.” -P. Robbins Job satisfaction defines as “The amount of over all positive affect (or feeling) that individuals have toward their jobs.” -Hugh J. Arnold and Daniel C. Feldman “Job satisfaction is the amount of pleasure
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PROJECT REPORT ON CUSTOMER SATISFACTION (BUSINESS RESEARCH METHODS) APRIL: - 2013 SESSION: - 2012 - 2013 Submitted To: Submitted By: Ms. Sugand Ankit Gupta Assistant Professor MBA II Department of Management Studies 28401 ABSTRACT MY project report gives brief study‚ on what are Customer Satisfaction and the techniques of achieving Customer Satisfaction. It focuses on customer’s perceptions. Many firms are interested
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that this chapter has covered all of the relevant issues and concepts within the research methodology in relation to this research project- an investigation and analysis of the 3.2 Theoretical Framework According to Soeprihanto‚ John. (1988) Job satisfaction is a complex
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BUS 520 Week 4‚ Chapter 6: Motivating Employees Slide # Slide Title/ Topic Slide text/Narration 1 Introduction Welcome to Leadership and Organizational Behavior. In this lesson‚ we will discuss Motivating Employees. Please go to the next slide. 2 Objectives Upon completion of this lesson‚ you will be able to: Identify the key factors affecting individual motivation and explain the application of a variety of motivational theories and job design considerations. Please go to the next
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sidste punktum har føltes lang og bakket. Executive Summary This thesis took inspiration from the authors’ jobs as superior managers of AirSquad that is a division of the Danish company GirlSquad ApS. During their employment with AirSquad‚ the authors have constantly faced the challenge of low commitment and retention among the AirSquad promoters. The low commitment and retention among the AirSquad promoters are considered to be the main problems with regards to AirSquad’s success‚ as the promoters’
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