THE EFFECT OF LEADERSHIP STYLE ON EMPLOYEE SATISFACTION AND PERFORMANCE OF BANK EMPLOYEES IN BANGKOK Rochelle Joy Belonio1 Abstract: This paper aims to determine the effect of leadership styles on employee job satisfaction and the effect of employee job satisfaction on employee job performance. A survey was conducted by administering questionnaires to 400 respondents in the banking sector in Bangkok. The results show that most of the bank employees‚ most of them females between 20 and 39 years old
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Web Page‚ About Our Company. McDonalds Webpage has a lot of information about the company including‚ quick facts‚ their mission and values‚ history about McDonalds‚ supply chain information‚ financial information‚ etc. McDonalds has more than 34‚000 restaurants worldwide‚ with 1.8 million employees‚ in 119 countries. I plan on using the information found on their web page for sharing a little about McDonalds history (B4)‚ and general information about McDonalds like their values‚ and market
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going through the multiple advertisements they place repeatedly in magazines‚ boasting about the quality of service they provide. It left me wondering what is so especial about these hotels‚ that is different from the so many others‚ what keeps employees so motivated that they go beyond their call of duty to provide services to the customers. With this in mind I wanted to examine why employee motivation is such a critical factor for the success of the hospitality industry. What are these motivational
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that this chapter has covered all of the relevant issues and concepts within the research methodology in relation to this research project- an investigation and analysis of the 3.2 Theoretical Framework According to Soeprihanto‚ John. (1988) Job satisfaction is a complex
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investigation. Case Study The McDonald’s Monopoly game fraud was discovered in August of 2001‚ when it was revealed that certain employees of Simon Marketing and associates had colluded to defraud the McDonald’s Corporation in excess of $13 million worth of game prizes over the promotion period (Albrecht et al‚ 2012‚ p.210). The Simon Marketing firm was contracted by McDonalds to run their promotional sweepstakes games. The game prizes consisted of cash‚ vehicles‚ vacations and/or food prizes. According
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McDonalds 2012 Kanika Markland McDonalds SIC # 5812 NYSE: MCD Revenue 2011: $27‚006M McDonald’s Corporation is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers daily in 119 countries. Headquartered in the United States‚ the company began in 1940 as a barbecue restaurant operated by the eponymous Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles.
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100 to 150 seniors jam Mary’s McDonald for the special offer. But now almost as many of them are coming every day – turning the fastfood restaurant into a meeting place. They sit for hours with a cup of coffee‚ chatting with friends. On most days‚ as many as 100 will stay from one to five hours. About a year ago‚ as a goodwill gesture‚ Mary brought in a team from the American Red Cross to check her regular customers’ blood pressure – free of charge. Mary’s employees have been very friendly to the
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satisfied with their job will not be committed and productive. They will not be performing at the best of their capabilities if they are not satisfied. Consequently‚ not only the teaching profession is in serious risk but the attainment of Vision 2020 will be affected. The discussion of job satisfaction and dissatisfaction is largely generated from the theory proposed by Herzberg theory that is called “two-factor theory” or “two-hierarchy of needs”. Both job satisfaction and dissatisfaction are
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EMPLOYEE RETENTION Report of the Employee Retention Workgroup Sponsored by: NYS Department of Civil Service George C. Sinnott‚ Commissioner NYS Governor’s Office of Employee Relations George H. Madison‚ Director George E. Pataki‚ Governor September 2002 In issuing this report‚ the Department of Civil Service and Governor’s Office of Employee Relations in no way indicate endorsement of the perspectives‚ opinions‚ and recommendations presented. EMPLOYEE RETENTION Report of the Employee
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deliverance. 1.1 Introduction of Company Background In 1979 McDonald’s opened its first restaurant in Singapore. The world’s highest volume of hamburger was served on October day at Liat Tower. Today McDonalds is the most popular fast food chain in Singapore with over 110 outlets‚ hiring about 7‚000 employees and serving 1.2 million customers every week. Their philosophy has been ‘one world‚ one burger’ which means burgers must be consistent in term of tastes‚ cooking method‚ presentation‚ cost and quality
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