Applying the Balanced Scorecard to Education DEMETRIUS KARATHANOS PATRICIA KARATHANOS Southeast Missouri State University Cape Girardeau‚ Missouri T he concept of the balanced scorecard (BSC) was first introduced by Robert S. Kaplan and David P. Norton (1992) in their now widely cited Harvard Business Review article‚ “The Balanced Scorecard—Measures that Drive Performance.” The widespread adoption and use of the BSC is well documented. For example‚ Kaplan and Norton (2001) reported that by
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Dialogue. Ed. Lee Nichol‚ Routledge‚ London & New York. Brayman‚ J.‚ Grey‚ M. & Stearns‚ M. 2010‚ Taking Flight to Literacy and Leadership‚ Rowman & Littlefield‚ viewed 16 December 2010‚ Ellinor‚ L Ellinor‚ L. & Gerard‚ G. 2001‚ Dialogue at Work: Skills at Leveraging Collective Understanding‚ Pegasus Communications‚ Waltham‚ MA‚ pp. 7. Gerard‚ G. & Teurfs‚ L. 1995‚ Dialogue and Organizational Transformation‚ 1st edn‚ Sterling & Stone‚ Inc.‚ San Francisco. Isaacs‚ W. 1999‚ Dialogue and the Art of
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management group. F. W. Taylor also recognized the need for giving financial incentives to the workers and therefore developed incentive payment plans too. The changes he brought to management thought paved the way later for the development of Organisational Behavior. (iii) Bureaucracy The concept of bureaucracy was first formally formulated by the German sociologist Max Weber. He identified number of features that would make organization function efficiently. Prominent among those
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to build a therapeutic counselling relationship. The ideal would be to maintain a balance by recognising the importance of these similarities and differences and striving to understand them with a view to building good communication within the one to one counselling relationship (Pedersen‚ 1994). Without cultural awareness‚ the counsellor may get the information their processing wrong and that may limit them by not giving the client fair and equitable counselling service. The limited information
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Organisational theory refers to the study of organisations and this includes the study on the way these organisations function‚ the roles they adopt and how the correlation and interaction between people and their work are put together so as to define their relations with the organisation. Thus‚ organisational theory allows organisations to increase their efficiency in the workforce through the reduction of unnecessary organisational problems. The two theoretical perspectives that have been chosen
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Last one is his personality. He was a perfect Type A workaholic person. Work hard but does not enjoy his work and thus was impatient. Unhappiness about his job enhances stress level. 2. What are the consequences of the above stressors to Phil’s professional and personal life? Physiologically‚ high stress level causes health problems. Therefore‚ Phil was overweight and died of a coronary thrombosis. It maybe caused by disorder of eating. Behaviorally‚ stress may hinder his work performance. It is
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Children who has suffered abuse may find it easier to write down‚ or draw about their experiences. They may find it overwhelming talking to a therapist‚ and can be a confusing period. The child here needs a strong counsellor‚ who can maintain a professional distance‚ who can be calm‚ and one who can be matter of fact in gaining information from the child in regards to the abuse. It is very important that the counsellor should not lead the child‚ instead taking it slow‚ and using open questions. Children
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Team Performance Management: An International Journal The “silo virus”: diagnosing and curing departmental groupthink Peter Schütz Brian Bloch Article information: Downloaded by University of Technology Sydney At 02:08 27 August 2014 (PT) To cite this document: Peter Schütz Brian Bloch‚ (2006)‚"The “silo#virus”: diagnosing and curing departmental groupthink"‚ Team Performance Management: An International Journal‚ Vol. 12 Iss 1/2 pp. 31 - 43 Permanent link to this document: http://dx
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Explain strategy as an organisational process? Ans1. Strategy Organisation is a social system of people who are structured and managed to meet some goals Strategy means the grand plan and the term is borrowed from the military which distinguished between the grand plan and actual action by calling the former strategy and the latter tactics. Strategy in organizations can be divided into three: Corporate strategy Business strategy Functional strategy Organisational Process – Structure
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David Baty Theory Assignment 1 1.1 Explain the historical development of Counselling Counselling and Psychotherapy began in the early 18th century. The shift in how society dealt with mental health issues came about primarily due to the advent of the popularisation of science through the beginning of the industrial revolution. Society became increasingly transient and anonymous and the responsibility for behaviour became from the individual rather than from the community as a whole. In the
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