BSOP 588 – Managing Quality Final Project United States Postal Service – Reinvesting The Vision Keller University Professor Sharon Radke February 26‚ 2013 Abstract The United States Postal Service’s (USPS) CustomerPerfect performance management system‚ describes what was to be of the Postal Service mission‚ vision and goals to drive the growth deliver reliable‚ secure‚ prompt and cost-effective universal service. Though USPS describes customer perfect
Premium Management United States Postal Service Strategic management
“The greater a firm‟s ownership extends over successive stages of the value chain for its product‚ the greater the degree of vertical integration” (Grant‚ 2010‚ pp354). The consumer electronics industry value chain is depicted below: Thus a firm can be said to be vertically integrated if it owns and operates each of these stages of the value chain. The consumer electronics industry has many players who produce goods for purposes such as entertainment‚ communication and work. There are many determinants
Premium Sony Retailing Transaction cost
A Zara - What did we learn? The case examines Zara‚ or its parent Inditex‚ that has established a super quick response value chain system. Traditional apparel value chains take months before a fashion season begins‚ but Zara is able to observe what is hot (and what is not selling) and responds quickly on the up-to-date fashion trends. As a result of Zara’s outstanding results‚ Inditex has expanded into 40 countries by 2001. • A quick comparison (see Class PowerPoints for financial
Premium Depreciation Capital Capital accumulation
Strategic Plan for United States Postal Service Roberto W Zayas University of Phoenix Table of Contents Executive Summary | 2 | Company Background | 4 | Vision‚ Mission‚ and Values Statement | 5 | Environmental Analysis | 6 | Non-Economic Factors in Remote Environment | 8 | Competitive Analysis | 10 | Strategic Analysis and Choice | 12 | Plan Goals and Implementation | 14 | Critical Success Factors | 16 | Controls and Evaluations | 16 | Conclusion | 17 | References
Premium United States Postal Service Mail
Ryan McVay/Getty Images Domino’s Pizza: A Case Study in Organizational Evolution Case 7 John Bradley‚ Eric Friedman‚ Eric Jeanes‚ Edward Novotny‚ Kelly Schuler Arizona State University Tina Borja Rice University Introduction Historically‚ Domino’s Pizza has been a strong player in both the domestic US and international out-ofhome pizza marketplaces. With more than 9‚300 locations in 65 countries‚ Domino’s is the number two pizza restaurant behind Pizza Hut and number one in the
Premium Pizza Hut Pizza
High-level system overview with description of process. Include a sequence of operations and identify products and/or product presentations associated with the system. 1. Code Button in the Operation Folder. A. First‚ extract the list of names of the active accounts in FWN. The instruction to do so will be located in the FreeWeight Audit Document referenced below. B. Take the extracted names and place the names in the List of FWN folder. Each column should be labeled Code (Mud ID location)‚ Last
Premium Management Requirements analysis Project management
Supply Chain Management as an enabler of Service Delivery in Local Government 1.1 INTRODUCTION Post-apartheid South Africa faces a major challenge in ensuring that local government‚ as the third tier of government closest to the people‚ provides optimal service delivery to the people of different culture‚ race and sex. The government is intent to modernize the management of public sector‚ to make it more people-friendly and sensitive to meeting the needs of the communities it serves. The provision
Premium Management Scientific method Research
Service operations management assignment 1 – Dynamic Capabilities Dynamic Capability Building in Service Value Networks for Achieving Service Innovation Key issue the case identifies: The importance of partnerships and collaboration in new service innovation o Importance of the customer as co-creator of value (think IKEA) The circumstances which partnering organisations learn and foster dynamic capabilities It is through collaboration and education of stakeholders that additional higher-order
Premium Management Strategic management
The United States Postal Service: A Toxic Workplace Abstract What factors contribute to a workplace being considered "Toxic"? The United States Postal Service has suffered a number of incidents throughout history that speaks of the problems within its organization. Many of its problems are caused by a lack of motivation and teamwork within the organization. This paper will cover the history of the United States Post Office‚ which will provide an account of how the Post Office has evolved
Premium United States Postal Service United States Mail
6/17/2013 What Is a Product? Products‚ Services‚ and Experiences Product is anything that can be offered in a market for attention‚ acquisition‚ use‚ or consumption that might satisfy a need or want Service is any activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Experiences represent what buying the product or service will do for the customer Chapter 8 - slide 1 Copyright © 2010 Pearson Education‚ Inc. Publishing
Premium Marketing Brand Brand management