Jennifer Unger
University of Phoenix
Essentials of College Writing
COMM215
Whitney Bell, J.D., LL. M.
September 24, 2012
Introduction
This case study analysis paper will highlight some of the problems ABC Incorporation’s newly appointed campus recruiter, Carl Robins, will have to deal with. It will also shed light as to what went wrong and how the mistakes that were made could’ve been avoided and produced a better outcome.
Background
Six months ago, Carl Robins was hired as the new campus recruiter for ABC Inc. During his sixth month in the position, Carl had successfully recruited several new hires to work for Monica Carrolls, the Operations Supervisor at his company. He was extremely proud of himself because this was his first recruitment effort for ABC Inc. Since he had recruited them in early April, Carl had hoped that all of the fifteen new hires would attend job orientation on June 15 and that they would be available and ready to work by July. In mid-May, Monica contacted Carl about the training schedule, orientation, manuals, policy booklets, physicals and drug tests for the new trainees. Carl would have to make sure that all of these tasks were taken care of before the orientation which was a month later. He made it clear to Monica that she shouldn’t worry and that everything was falling into place accordingly. About two weeks prior to the orientation as Carl was finalizing his files for the new hires, he realized that some of the hires either did not have applications completed or their transcripts on file. He also found that neither of them had ever been scheduled to go to the clinic for their mandatory drug screening. Carl then searched for the orientation manuals that he was supposed to give to the trainees. To his dismay, he found only three manuals and all three copies had several pages missing from them. Carl was so frustrated that he decided to go for a walk. As he was walking back inside to his desk,