Cognitive & Emotional Intelligence in Healthcare
STUDENT DETAILS
Name:
Course: Bachelor of Applied Social Science (Counselling)
ASSESSMENT DETAILS
Unit/Module: Organisational Behaviour
Educator:
Assessment Name: Academic Essay Assessment Number: 1
Term & Year: Term 1/ Year 1 - 2012
Word Count: 1992
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study. I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
Cognitive and Emotional Intelligence in Health Care This paper will define emotional intelligence [EI] in terms of the meaning of emotion, followed by a brief analysis of intellectual intelligence [IQ], including a broad analysis of intelligences. Models of EI will be discussed, including the model most specific to health care administration. The role of physician empathy as a component of EI will be addressed in light of its necessity for effective doctor patient relationships as well as its limitations in respect of professional detachment. This essay discusses concerns over potential negative outcomes when physician selection is primarily focussed on EI while limitations of IQ testing is discussed in light of job performance. Suggestions will be offered for practical application of EI in health care administration. The significance of physician mindfulness as an essential component of the medical practitioner’s role is outlined, arguing that repercussions of excessive emotional involvement may be responsible for physician
Name:
Course: Bachelor of Applied Social Science (Counselling)
ASSESSMENT DETAILS
Unit/Module: Organisational Behaviour
Educator:
Assessment Name: Academic Essay Assessment Number: 1
Term & Year: Term 1/ Year 1 - 2012
Word Count: 1992
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study. I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
Cognitive and Emotional Intelligence in Health Care This paper will define emotional intelligence [EI] in terms of the meaning of emotion, followed by a brief analysis of intellectual intelligence [IQ], including a broad analysis of intelligences. Models of EI will be discussed, including the model most specific to health care administration. The role of physician empathy as a component of EI will be addressed in light of its necessity for effective doctor patient relationships as well as its limitations in respect of professional detachment. This essay discusses concerns over potential negative outcomes when physician selection is primarily focussed on EI while limitations of IQ testing is discussed in light of job performance. Suggestions will be offered for practical application of EI in health care administration. The significance of physician mindfulness as an essential component of the medical practitioner’s role is outlined, arguing that repercussions of excessive emotional involvement may be responsible for physician
References: Abraham, R. (2004). Emotional competence as antecedent to performance: a contingency framework Boyatzis, R., Goleman, D., & McKee, A. (2002). The new leaders: Transforming the art of leadership into the science of results Cherniss, C. (2010). Emotional intelligence; Toward clarification of a concept. Industrial and Organisational Psychology, 3, 110-126 Christensen, J.F., Gabbe, S. & Spickard, A. (2002) Mid career burnout in general and specialist physicians Feldman, D. (2000). Becoming an emotionally intelligent physician. Western Journal of Medicine, 175(2), 98 Freshman, B., & Rubino, L. (2002). Emotional intelligence: a , competency for health care administrators Newman, M. (2007). Emotional capitalists: The new leaders. Queensland, Australia: John Wiley & Sons Australia, Ltd. Schmitd, F. L., & Hunter, J. (2004). General mental ability in the world of work: Occupational attainment and job performance Wagner, P.J. (2006). Does high EQ (emotional intelligence) make better doctors? American Medical Association Journal of Ethics, 8(7), 477-479.