Communication is the transfer of understandable information from a person to another. Communications can be seen from two perspectives: interpersonal communication, and organization communication. Communication is conducted in two forms, none verbal communication and verbal communication. How communication is processed? The communication process is comprised seven steps:
1. Sender: Sender initiates the message.
2. Message: Expressed purpose is known as message, which is transferred from sender to receiver.
3. Encoding: The message must then be encoded by sender by converting it into symbolic form.
4. Channel: How the message travel through (medium).
5. Receiver: The person receives the message.
6. Decoding: The process through which the receiver interpret the message.
7. Feedback: Feedback will go back to the sender confirming that the message has been understood the way it is intended.
However, there are some distortions and distraction, while communication is conducted in above two perspectives.
Perception
Selective perception can be occurred to distract the process of communication, as the receiver tend to selectively see and hear based on their own perception as well as expectation and interest. The newspaper tends to write much bad news than good news, as they realize that it will meet reader’s expectation.
To break the barrier of selective perception is to enhance communication competence. Necessarily, communicator need to understand how perception and communication affect each other and are connected. Then, communicator should be able to find guidelines for enhancing communication competence.
Guidelines for enhancing competence
Recognizing that all perceptions are subjective and partial since each of us differently perceive from a unique perspectives. A class you find exciting may put