With no particular list of practices and principles associated with it TQM, a culture, focuses on quality and what does quality constitute in an organization’s functions and it considers customer reaction the best measure of quality which depicts the chances of competitive advantage and higher gross profits.
Employees having ideas about the improvement of quality and how to do a good job should be asked to contribute and monitor quality in TQM programs. These programs lay emphasis on the use of technologies that support and aid quality measurement, improvement, issue identification and its solution.
In order to ensure substantial commitment to making better decisions and increase effectiveness and efficiency individuals or teams should be given the power, information and knowledge concerning their autonomous performance and management.
Employee involvement programs emphasize changing job designs and using team structures at the organization's lowest level where as Employee involvement programs emphasize changing job designs and using team structures at the organization's lowest level. This comparison shows that they do overlap substantially in their major points but that employee involvement argues for some different forms of organization and places more stress on practices such as self managing work teams.
Employee involvement seems to fit well in rather small organizational units which are