English for Management Recommendation Report
UNIVERSITI TUNKU ABDUL RAHMAN
FACULTY OF BUSINESS AND FINANCE
ENGLISH FOR MANAGEMENT (UALE 2003)
MAY TRIMESTER 2012
ASSIGNMENT 1: INFORMAL REPORT
TUTORIAL GROUP NO: T15
LECTURER’S NAME :
TUTOR‘S NAME : MS.NUR AIZURI BINTI MD.AZMIN Item | Student’s Name | ID | Year / Sem. | 1. | CYHEETAL KAUR SANDHU D/O AUTAR SINGH | 1105929 | Y1/S1 | 2. | LIM LIK KHOON | 1103683 | Y1/S1 | 3. | MALVEENN PREET KAUR GILL | 1105909 | Y1/S1 | 4. | TAN YONG KEAT | 1105969 | Y1/S1 |
*Deadline: Week 8
MEMORANDUM To: Mr Joshua Liew, General Manager of Marrybrown From: Ms Cheryl Chua, Human Resource Manager
Date: Jun 12, 2012
Subject: RECOMMENDATION REPORT TO IMPROVE THE EMPLOYEE PRODUCTIVITY
Introduction
At your request, I am here submitting this report detailing my recommendations to improve the employees’ productivity. My recommendations are based on observation and feedback received from our customers.
Background
Marrybrown is proudly Malaysian owned and managed. It is founded in 1981 and is known as the largest homegrown fast food chain with a global reach of over 250 outlets. In the 1980s Marrybrown Family Restaurant became the first local fast food chain to franchise its business system in Malaysia. Upon being known as a worldwide brand, Marrybrown has won a numerous awards such as “Most Promising Franchise of the Year”. However, recently we had received a lot of complaints. Therefore, we have investigated the problems.
Problems
Due to lack of skills among employees and shortage of employees in the management, our organization has been experiencing a decrease in the level of productivity. In the meantime, fundamental project details change, responses come in late and some never arrive, leaving the management incomplete. As a result, the productivity of the employees is not always as great as it could be.
Dull working environment will lead to employees being distracted as well as spiritually discouraged thus making
FACULTY OF BUSINESS AND FINANCE
ENGLISH FOR MANAGEMENT (UALE 2003)
MAY TRIMESTER 2012
ASSIGNMENT 1: INFORMAL REPORT
TUTORIAL GROUP NO: T15
LECTURER’S NAME :
TUTOR‘S NAME : MS.NUR AIZURI BINTI MD.AZMIN Item | Student’s Name | ID | Year / Sem. | 1. | CYHEETAL KAUR SANDHU D/O AUTAR SINGH | 1105929 | Y1/S1 | 2. | LIM LIK KHOON | 1103683 | Y1/S1 | 3. | MALVEENN PREET KAUR GILL | 1105909 | Y1/S1 | 4. | TAN YONG KEAT | 1105969 | Y1/S1 |
*Deadline: Week 8
MEMORANDUM To: Mr Joshua Liew, General Manager of Marrybrown From: Ms Cheryl Chua, Human Resource Manager
Date: Jun 12, 2012
Subject: RECOMMENDATION REPORT TO IMPROVE THE EMPLOYEE PRODUCTIVITY
Introduction
At your request, I am here submitting this report detailing my recommendations to improve the employees’ productivity. My recommendations are based on observation and feedback received from our customers.
Background
Marrybrown is proudly Malaysian owned and managed. It is founded in 1981 and is known as the largest homegrown fast food chain with a global reach of over 250 outlets. In the 1980s Marrybrown Family Restaurant became the first local fast food chain to franchise its business system in Malaysia. Upon being known as a worldwide brand, Marrybrown has won a numerous awards such as “Most Promising Franchise of the Year”. However, recently we had received a lot of complaints. Therefore, we have investigated the problems.
Problems
Due to lack of skills among employees and shortage of employees in the management, our organization has been experiencing a decrease in the level of productivity. In the meantime, fundamental project details change, responses come in late and some never arrive, leaving the management incomplete. As a result, the productivity of the employees is not always as great as it could be.
Dull working environment will lead to employees being distracted as well as spiritually discouraged thus making