Case 2: Quality Compliance at the Hawthorn Arms
Christopher Naumoski: 3285783
Dr. Errol Muir
Alistair Mackay has recently been appointed as Director of Personnel Development for Trianon, which is an Anglo-French company that specialises in avionics. Trianon has just entered a joint-venture agreement with a government backed Hungarian firm. Alistair’s job is to recommend someone for the role of Quality Compliance manager.
Given what you know about the firm from the case, outline a general recruitment and selection process for Trianon. Describe how your proposed process fits with ‘best’ selection practices as well as the strategic needs of the company.
The instructions that were given to Alistair seem to be rather unclear, which makes it difficult to establish a specific recruitment and selection process in order to find the appropriate candidate. However based on Trianon’s reasons for entering the joint venture agreement we can assume the following requirements will be needed. Primarily the candidate will have to have a knowledge and understanding of the language and culture, government and laws. Secondly the candidate will have to be able to work well with people. Considering that several companies and government will be involved in this international deal, the quality compliance manager would need to be able to resolve any issues or disagreements between parties. The candidate will also need to have a good technical background to be able to make future decisions. Finally, the candidate should have the best interests of the company at heart. Trianon will have to consider the following things below in order to make the right recruitment and selection and to avoid expatriate failure:
Establishing International Employment
Barille and Cameron (2007, p. 212) state that determining human resource needs is an ongoing process for HR managers. Trianon must forecast and plan for the future. Their HR or