Objectives:
1. Explain the nature of structured, unstructured, and stress interviews. 2. Recognize the interviewer’s role in the job interviewer process. 3. Prepare for and participate effectively in a job interview. 4. Recognize and bypass illegal interview questions. 5. Write effective letters related to employment (follow up, thank you, job acceptance, job refusal, and resignation letters, and recommendation request) and complete application forms accurately. 6. Write positive and negative recommendations that are legally defensible. 7. Participate effectively in a performance appraisal interview. • Computer assisted interviews overcome typical human interviewer errors. • What type of information does a computer generated interview report provide? • The computer report contains standard, reliable information about each applicant, alerts the human interviewer to any contradictory responses • What is the goal of many unstructured interviews? • An unstructured interview is a freewheeling exchange and may shift from one subject to another, depending on the interests of the participants. • The goal of many unstructured interviews is to explore unknown areas in search of new ideas. • Understanding that interviewers sometimes deliberately create anxiety to assess your ability to perform under stress should help you handle stress interviews more effectively. • What are the 4 steps involved in interviewing? • The success of any interview depends on the communication skills of the participants and how strongly each wants to practice them. The four steps apply to almost all interviewing: 1. Preparation. o The most neglected of the 4 steps preparation involves: ▪ Purpose –what is the purpose of the interview? What are the expected outcomes? What style is appropriate? What atmosphere is better relax or